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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Susan Holt
Verified Buyer
“good service”
Helpful Report
Posted 5 years ago
Mr Clifford Cheeseman
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Mr James Roberts
Verified Buyer
“very good telephone manner and every item explained very well wll done”
Helpful Report
Posted 5 years ago
Mr Henry Dougherty
Verified Buyer
“I have total super service cover. Jack confirmed if I was travelling to N Ireland from Britain and the car broke down - they'd deliver me to the port + pick me up at the other side. Spot on.”
Helpful Report
Posted 5 years ago
Mrs Sarah J Churcher-Owen
Verified Buyer
“Helpful and fast . Thank you.”
Helpful Report
Posted 5 years ago
Mr Gary Coppin
Verified Buyer
“Pleasant and effiecent service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Mr R Rowlands
Verified Buyer
“Been with Autonational now for a few years.Had to call out only once,but quick response then.No problems renewing on phone,but why new number for policy ,beats me.”
Helpful Report
Posted 5 years ago
Mrs Zoe Edwards
Verified Buyer
“Tina was very helpful, answered all my queries and completed renewal quickly, great customer service is why I have stayed with Auto National for a number of years now and have recommended to friends and family members who have joined too!”
Helpful Report
Posted 5 years ago
Mr Stephen Amos
Verified Buyer
“Very good very professional and very helpful”
Helpful Report
Posted 5 years ago
Mr Derek Humphries
Verified Buyer
“We have had AutoNational cover for 5 years now. We have not called upon you often, but your service is very satisfactory when we need your help. Office staff deal with our calls well too.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Had no problems with getting through to the customer service over a phone, and the renewal price hasn't increased as well.”
Helpful Report
Posted 5 years ago
Mr Glenn Eynon
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Mrs Margaret King
Verified Buyer
“Samuel was pleasant, polite and helpful. So far no experience of breaking down on the roadside.”
Helpful Report
Posted 5 years ago
Ms Nicola Hill
Verified Buyer
“Really pleased with help I got to get my policy”
Helpful Report
Posted 5 years ago
Mr M Green
Verified Buyer
“Great value roadside recovery, I've been a member for many years & we've only had to call them out 3 times but have had no problems at all.”
Helpful Report
Posted 5 years ago
Mrs Gill Marsden
Verified Buyer
“I received excellent customer service when renewing my breakdown policy. Whenever I have required breakdown assistance, this has always been prompt and professional. Thank you.”
Helpful Report
Posted 5 years ago
Miss K Withers
Verified Buyer
“I have not had to call on Autonational Rescue very often, but when I have the response has been prompt and the help required has been first rate. I have no hesitation in renewing as to have you there gives me great peace of mind. The young lady who did the renewal over the phone today - Lauren - was pleasant, courteous and efficient. Thank you.”
Helpful Report
Posted 5 years ago
Mr John Gamesby
Verified Buyer
“Excellent quick and friendly renewal.”
Helpful Report
Posted 5 years ago
Mrs Betty Hoggett
Verified Buyer
“Great service fm Samuel today although it took two attempts to get thru and the first time the machine cut us off while waiting! The 2nd attempt took too long to be answered by your system.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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