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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“We had to make an effort to renew this year as there appears to be a technology problem, which doesn’t encourage returning custom. Hope it’s sorted before we renew for another vehicle this year.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Have been with Auto National for several years and when l’ve called, they have always been quick to respond and l have received appropriate assistance promptly.”
Helpful Report
Posted 5 years ago
Mrs S Hogan
Verified Buyer
“I have always been very pleased with the service provided & have recommended you to my friends. Renewal today was quick & easy. Thank you.”
Helpful Report
Posted 5 years ago
Mr David Crouch
Verified Buyer
“I phoned up and thevlines were busy, the office took my number and a return call was made to my mobile.”
Helpful Report
Posted 5 years ago
Mr Brian Green
Verified Buyer
“Very good service as always. Sorted out my query quickly.”
Helpful Report
Posted 5 years ago
Mr Gerald Heywood
Verified Buyer
“Very clear and precise with information”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Could not renew online due to service fault. Quick and easy though via phone.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Amy was very friendly and easy to talk to. She was very efficient so I’m a happy customer. Thanks Amy 😊”
Helpful Report
Posted 5 years ago
Mr Pat Griffin
Verified Buyer
“When your renewals online service was down today I rang to renew. Lauren was helpful and efficient. Thank you. I have had motorcycles insured with you for many years, and you have always been reliable and prompt when I have occasionally needed you.”
Helpful Report
Posted 5 years ago
Mrs Janet Wright
Verified Buyer
“Couldn`t access the renewal department online as problem with website. Renewed by phone. Very cheerful and efficient lady, Amy, dealt with my renewal.”
Helpful Report
Posted 5 years ago
Mr Edward Goodwin
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Mr Nathan Bridge-Shorter
Verified Buyer
“Jessica dealt with my query quickly, efficiently and pleasantly. Many thanks.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Always excellent service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Polite and efficient.”
Helpful Report
Posted 5 years ago
Mr M Clifton
Verified Buyer
“Prompt and efficient service to renew policy”
Helpful Report
Posted 5 years ago
Mrs Yvonne Flewin
Verified Buyer
“renewing is always straightforward. Have had to call out twice and there has been no problem either time.”
Helpful Report
Posted 5 years ago
Mr Z Sula
Verified Buyer
“Very pleased with service especially for offering the key cover.”
Helpful Report
Posted 5 years ago
Mrs Betty Lucas
Verified Buyer
“Tina was very efficient and helpful.”
Helpful Report
Posted 5 years ago
Mrs Mary Jean Arrowsmith
Verified Buyer
“Been with Auto National for a number of years and I consider it excellent value for money. Whenever i have needed their service i found them to be very efficient and helpful and very prompt in their response times.I would highly recommend their sevice”
Helpful Report
Posted 5 years ago
Mr Stuart Gilleard
Verified Buyer
“I was treated with respect and curtesy by your member of staff. They talked me through the procedure and answered all my questions.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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