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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Michael Shepherd
Verified Buyer
“Been with this company for years. Never had a problem with them.”
Helpful Report
Posted 5 years ago
Mr Trevor L Stacey
Verified Buyer
“Amy was brilliant”
Helpful Report
Posted 5 years ago
Mr Russell Henderson
Verified Buyer
“Polite. Helpful. Quick. Top work.”
Helpful Report
Posted 5 years ago
Mrs Rose Davis
Verified Buyer
“Always helpful and polite on the phone”
Helpful Report
Posted 5 years ago
Ms Helen Irving
Verified Buyer
“The telephone staff are very pleasant as was Samuel today for my renewal, but I have not required the service for many years but then it was excellent.”
Helpful Report
Posted 5 years ago
Mrs Fay Ford
Verified Buyer
“Very few times ( touch wood ) have we needed you but when we did you were excellent - helpful & prompt”
Helpful Report
Posted 5 years ago
Mrs Christine Phillips
Verified Buyer
“very polite and efficient”
Helpful Report
Posted 5 years ago
Mrs Nicola Edwards
Verified Buyer
“Very good service. But it has taken me a few days to get through to someone about my renewal I was holding on for over 10 minutes a time. I called this morning and or was answered then I was put on hold for over 5 minutes.”
Helpful Report
Posted 5 years ago
Mr P Marshall
Verified Buyer
“Excellent. Prompt answering of telephone. Very helpful immediate response. Highly professional.”
Helpful Report
Posted 5 years ago
Mrs Elisabeth Stewart
Verified Buyer
“i found Amy very helpful over the phone when renewing my cover.”
Helpful Report
Posted 5 years ago
Mr Phillip Aspinall
Verified Buyer
“Scripted but definitely with that human element. Telephone assistants have to go through a list of things we know, that but she was pleasant and concise.”
Helpful Report
Posted 5 years ago
Mrs S Davison
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 5 years ago
Mr Richard Harrison
Verified Buyer
“I rang to renew my policy, and the phone was answered by Amy, she was very pleasant and had a nice clear voice, so I could follow everything that she needed to inform me of. Excellent, you need more people like Amy to operate your call lines. Many thanks.”
Helpful Report
Posted 5 years ago
Mr John W Hobbs
Verified Buyer
“Whenever we have needed assistance there has always been a prompt response from a local recovery/ repair company. The car has been very promptly returned to running order wherever we have been in the country.”
Helpful Report
Posted 5 years ago
Jeffrey Stuart
Verified Buyer
“Very pleased with the service I received today from Samuel when renewing my breakdown insurance”
Helpful Report
Posted 5 years ago
Mrs Rita Nunn
Verified Buyer
“VERY POLITE AND HELPFULL”
Helpful Report
Posted 5 years ago
Mr Adrian Goodjohn
Verified Buyer
“Nice,pleasant and answered all my questions..”
Helpful Report
Posted 5 years ago
Mr David Pickles
Verified Buyer
“Quick efficient service.”
Helpful Report
Posted 5 years ago
Mr Keith Hendry
Verified Buyer
“Good service - right price”
Helpful Report
Posted 5 years ago
Mrs Joy Daniel
Verified Buyer
“Helpful and efficient - thanks”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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