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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Ms Susan Hampton
Verified Buyer
“Great customer service Thankyou”
Helpful Report
Posted 4 years ago
Mr Alan Frear-Jenkinson
Verified Buyer
“Happy to continue membership. Service outstanding in all aspects. Even in these difficult times the receptionist arranged for a call back to enable me to complete my renewal. The operator who called was very professional and explained each stage in clear simple terms and was a pleasure to deal with. The staff are a great example of first class customer service and are to be commended. 5*****+”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“telephone agent was completely satisfactory”
Helpful Report
Posted 4 years ago
Mr Terence Palin
Verified Buyer
“Good service good deal.”
Helpful Report
Posted 4 years ago
Mrs Sandra Shepherd
Verified Buyer
“I am lucky I haven't needed to use the service but it's reassuring to have breakdown insurance. Tina took me through buying my new policy and couldn't have been more helpful and friendly.”
Helpful Report
Posted 4 years ago
Ms S Hunt
Verified Buyer
“The service is very good and friendly staff”
Helpful Report
Posted 4 years ago
Mrs Angela Stocker
Verified Buyer
“Very good service”
Helpful Report
Posted 4 years ago
Mrs Claire Drage
Verified Buyer
“I wanted to renew on-line, but the figure was incorrect by £5. I emailed customer service who told me to call as there was a problem with the website. I did this and was asked to leave a message for someone to call me back. I waited nearly two hours and then rang again and spoke to Tina who was most helpful.”
Helpful Report
Posted 4 years ago
Mr David Green
Verified Buyer
“Very helpful and efficient with my enquiry”
Helpful Report
Posted 4 years ago
Mrs M Iftime
Verified Buyer
“Brilliant service! I have been with AN for quite a few years and I can say I never had any problems. Prompt response when in trouble and very good customer service, thank you!”
Helpful Report
Posted 4 years ago
Mrs Patricia Da Silva
Verified Buyer
“Very pleased with your services and value Cost is very competitive”
Helpful Report
Posted 4 years ago
Mrs Pamela Terrill
Verified Buyer
“Helpfull spent time going through the policy.”
Helpful Report
Posted 4 years ago
Mrs Gloria Walters
Verified Buyer
“Great service been with them now for quiet a few years happy with the service”
Helpful Report
Posted 4 years ago
Mrs Janette Priestley
Verified Buyer
“Very quickly sorted”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tina gave excellent service this morning, she was bright and friendly and efficient in these dreary times.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Lack of enthusiasm.”
Helpful Report
Posted 4 years ago
Mr Robin Harper
Verified Buyer
“Great service, very helpful assistant, much appreciated.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very efficient and helpful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Renewal completed over the phone”
Helpful Report
Posted 4 years ago
Mr E Jones
Verified Buyer
“Lauren renewed our policy over the phone today with great customer service.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,621 reviews
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