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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Yvonne Hall
Verified Buyer
“Brilliant customer service from Sarah she answered the phone straight away and made the renewal process very easy, she was polite and professional Thank you.”
Helpful Report
Posted 8 years ago
Mr P Costello
Verified Buyer
“To start with the value for money is incredible. I had to call them out twice last year and there was no problems they just came out and towed the car to the garage of my choice. The customer service is excellent, you don't have to wait forever for them to answer you, Kavelle really looked after me today. Why would you pay AA prices when you get the full super service so cheaply.”
Helpful Report
Posted 8 years ago
Mrs Brenda D Pascoe
Verified Buyer
“Good service as always,Sarah was helpful & polite, many thanks”
Helpful Report
Posted 8 years ago
Mrs Carol Shepherd
Verified Buyer
“Jessica knew what she was talking about and informed me that my two vehicles were covered on this policy and assured me that when I change my car in the near future I would not be charged any more for doing so.”
Helpful Report
Posted 8 years ago
Mr Stuart Gilleard
Verified Buyer
“My renewal was straight forward and the person i dealt with was good, explained everything and was very helpful.”
Helpful Report
Posted 8 years ago
Mrs F Mackay
Verified Buyer
“Efficient service from the sales person on the phone”
Helpful Report
Posted 8 years ago
Mr Melvyn Lee
Verified Buyer
“Antonya arranged to upgrade my policy with no fuss or bother,very polite and efficient.I have already received her confirmation by email of my upgraded policy as she promised me.Thankyou”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Great value cover for both my cars. Over the last decade I have been fortunate to only require a call out twice; both times the response was prompt and helpful and the call centre dealt with me very efficiently and without hassle. The renewal process is simple and when I wanted to make a change to my cover I was dealt with quickly and in a very friendly and professional manner. Great no frills service that gives good cover without pushing lots of unnecessary add-ons”
Helpful Report
Posted 8 years ago
Mr Derek Aslett
Verified Buyer
“Quick and friendly”
Helpful Report
Posted 8 years ago
Mr Nicholas Fitzpatrick
Verified Buyer
“Polite, knowledgeable and efficient. It was all sorted in a few minutes. Excellent service.”
Helpful Report
Posted 8 years ago
Mr Colin Morgan
Verified Buyer
“Made it short and sweet”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“I had been with Auto National for many years. However I bought a new car in 2017 and Roadside Rescue came with it. That cover has now expired so I return! Jessica was polite and helpful.”
Helpful Report
Posted 8 years ago
Mr Alan Jones
Verified Buyer
“Very helpful and efficient.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Everything dealt with effectively and easily. Disappointing that an additional vehicle could not be added online.”
Helpful Report
Posted 8 years ago
Mrs Elizabeth Campbell
Verified Buyer
“Were swift when called to start the car.”
Helpful Report
Posted 8 years ago
Mr John Evans
Verified Buyer
“Very helpfull”
Helpful Report
Posted 8 years ago
Miss Ramona Egle
Verified Buyer
“Antonya was v helpful renewing my policy even though it was almost time for the phone line to close, she was patient and reassuring and processed my renewal which would have run out before the next working day”
Helpful Report
Posted 8 years ago
Mr Chooman Heerasing
Verified Buyer
“Good customer service.”
Helpful Report
Posted 8 years ago
Mr Nicholas Hall
Verified Buyer
“Very polite, informative and helpful renewing my policy today”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very helpful during my renewal call”
Helpful Report
Posted 8 years ago
Auto National is rated 4.8 based on 10,624 reviews
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