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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Malcolm Walters
Verified Buyer
“slightly concerned website price was higher than email offer so had to ring instead of dealing online .The upside I got to talk to Antonya who was very polite and efficient and sorted things quickly plus she laughed at my jokes! MANY THANKS”
Helpful Report
Posted 5 years ago
Miss Avril Samuel
Verified Buyer
“Jessica was very helpful,”
Helpful Report
Posted 5 years ago
Mrs Shanine Connolly
Verified Buyer
“Great service”
Helpful Report
Posted 5 years ago
Mr Sajid Hussain
Verified Buyer
“I have thankfully only had to use this service once for a breakdown. The service provided was prompt, and the driver was very friendly. He made my then 20 month old feel at ease. I usually renew online which is a simple process. I had to contact the company on this occasion to renew. The price quoted did not match the payment page. Melissa helped to set up my policy over the phone and explained there was an issue with the online system. Not too much of an inconvenience. I would still recommend.”
Helpful Report
Posted 5 years ago
Mrs E Nelson
Verified Buyer
“H.appy with my cover after many years. Just renewed quickly and easily with your agent.”
Helpful Report
Posted 5 years ago
Ms Joanna Barnett
Verified Buyer
“Great service. Melissa was very helpful. Renewal was quick and easy.”
Helpful Report
Posted 5 years ago
Mr Eugene Littley
Verified Buyer
“Very efficient”
Helpful Report
Posted 5 years ago
Ms Judith Hill
Verified Buyer
“Melissa spoke clearly giving me all the information I needed.”
Helpful Report
Posted 5 years ago
Mrs Judith Staton
Verified Buyer
“Always been satisfied with the service provided.Many thanks.”
Helpful Report
Posted 5 years ago
Mrs Sarah Mckune
Verified Buyer
“Any time I have had to contact Autonational I have always found them to be courteous and very helpful. Today was no exception.”
Helpful Report
Posted 5 years ago
Dr Richard Burnham
Verified Buyer
“Roadside service has been good. The online renewal price did not agree with the email reminder, so I had to phone to renew (why I only give 4 stars for customer service), but I was served very efficiently by Jessica.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very efficient”
Helpful Report
Posted 5 years ago
Mrs Louise Tonge
Verified Buyer
“great service very polite and helpfull”
Helpful Report
Posted 5 years ago
Mrs S Edwards
Verified Buyer
“I have been with Autonational rescue for years and always been pleased with the helpful and efficient service I have received from the staff. On the occasions I have needed to use the cover, the people who have come out to me have always been very helpful and reassuring. The price is great too!”
Helpful Report
Posted 5 years ago
Mr Edward Naylor
Verified Buyer
“Very pleasant like talking to a family friend renewing my breakdown cover”
Helpful Report
Posted 5 years ago
Mr E Hickman
Verified Buyer
“Very happy with service. Good value.”
Helpful Report
Posted 5 years ago
Mr Christoper Clark
Verified Buyer
“Very friendly, didn’t take long to renew.”
Helpful Report
Posted 5 years ago
Mr Rodney Hills
Verified Buyer
“Good service agent was very helpful”
Helpful Report
Posted 5 years ago
Mr Richard Allen
Verified Buyer
“Nice to talk to an actual human, polite young lady.”
Helpful Report
Posted 5 years ago
Mrs Anita Groves
Verified Buyer
“This is the first time that I have had to chase you to renew. I called 3 times but was told by a polite operator that you were all too busy. The call back took a week. Please note that Lauren was polite and professional and I have no complaint about any member of staff but obviously the Company need to look at either changing the web site so I can renewal on-line, (I have a 4 car policy), or provide more call-takers.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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