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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr A Smith
Verified Buyer
“Been with auto national. Always good service at a value price”
Helpful Report
Posted 6 years ago
Mr Craig Boulding
Verified Buyer
“Had Auto National for years and never used until a few years ago, I was 150 miles from home when broke down and although the garage I use was right outside my front door this breakdown company took me straight there. No messing, no you have to go to our nearest garage. Highly recommend.”
Helpful Report
Posted 6 years ago
Mr Robert Huckin
Verified Buyer
“I didn't get my renewal reminder this year, but a quick phone call to your office highlighted that you had forwarded it by email and that you've had problems with BT Mail. All sorted, all documents received and all set for another year. Great service. Thank you very much. Thanks to Danielle for your help.”
Helpful Report
Posted 6 years ago
Mrs Brenda Cochrane
Verified Buyer
“Nice and chatty service,very polite”
Helpful Report
Posted 6 years ago
Miss Gail Whitehouse
Verified Buyer
“Auto National Rescue provide an excellent service at a reasonable price. Excellent Customer Support Team (professional/friendly). Many Thanks to Jack for assisting in setting up my policy renewal. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
Helpful Report
Posted 6 years ago
Mr Cornelius Breen
Verified Buyer
“This is my second year with a local company who have managed to keep the cost the same as the previous year for their superservice that covers everything. The service I got over the phone was efficient and very professional , completed in a few minutes with the expertise of Claire. I'll certainly keep my business with Auto National.”
Helpful Report
Posted 6 years ago
Miss Regina Norejko
Verified Buyer
“Polite, competent, willing to help.”
Helpful Report
Posted 6 years ago
Mrs Doreen Turner
Verified Buyer
“Very prompt service”
Helpful Report
Posted 6 years ago
Mr David Grieves
Verified Buyer
“Just renewed my policy today, spoke to a very polite and helpful representative on the phone. Was pleased that the price had not increased since last year. Haven't made a breakdown claim as yet so cannot comment further.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient, not the most personable of conversations but all the main policy details were covered clearly.”
Helpful Report
Posted 6 years ago
Mr A Packer
Verified Buyer
“Superb service from your agent Alfie. Clear consise information. Thank you”
Helpful Report
Posted 6 years ago
Mr John Kelston-Merrett
Verified Buyer
“Lauren was polite and efficient,sorting out my renewal quickly.”
Helpful Report
Posted 6 years ago
Mr John Kabon
Verified Buyer
“needed to use them 3-4 times and always helpful especially when broken down in dangerous place on the A1”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Always good value”
Helpful Report
Posted 6 years ago
Mr Keith Munks
Verified Buyer
“Daniella was very helpful on the phone. I use Autonational because the Company cars at my old employers were covered by them and they were always prompt when I needed them. I had to use them myself this year (fuel pump) and nothing has changed - same brilliant service.”
Helpful Report
Posted 6 years ago
Mr Christopher Durrant
Verified Buyer
“Competitive, efficient breakdown service. Alfie courteous & efficient.”
Helpful Report
Posted 6 years ago
Mr Edward Hider
Verified Buyer
“After a short wait for an agent to become available, I spoke to Samuel to renew my policy. This was dealt with courteously and efficiently by him.”
Helpful Report
Posted 6 years ago
Mr David Pearson
Verified Buyer
“quick and helpful”
Helpful Report
Posted 6 years ago
Mr Stanley Barnicoat
Verified Buyer
“I have been with Auto National at least thirty years with one call out but I recently had a spell in hospital when my policy ran out I was then called a new member which cost me more than usual and was not easy rejoining”
Helpful Report
Posted 6 years ago
Mr R Laville
Verified Buyer
“Good prices, good service and simple renewal process. Alfie was very polite and helpful. Would recommend this company Auto National to anyone”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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