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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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I didn't get my renewal reminder this year, but a quick phone call to your office highlighted that you had forwarded it by email and that you've had problems with BT Mail. All sorted, all documents received and all set for another year. Great service. Thank you very much. Thanks to Danielle for your help.
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Posted 6 years ago
Nice and chatty service,very polite
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Posted 6 years ago
Auto National Rescue provide an excellent service at a reasonable price. Excellent Customer Support Team (professional/friendly). Many Thanks to Jack for assisting in setting up my policy renewal. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Posted 6 years ago
This is my second year with a local company who have managed to keep the cost the same as the previous year for their superservice that covers everything. The service I got over the phone was efficient and very professional , completed in a few minutes with the expertise of Claire. I'll certainly keep my business with Auto National.
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Posted 6 years ago
Polite, competent, willing to help.
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Posted 6 years ago
Very prompt service
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Posted 6 years ago
Just renewed my policy today, spoke to a very polite and helpful representative on the phone. Was pleased that the price had not increased since last year. Haven't made a breakdown claim as yet so cannot comment further.
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Posted 6 years ago
Efficient, not the most personable of conversations but all the main policy details were covered clearly.
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Posted 6 years ago
Superb service from your agent Alfie. Clear consise information. Thank you
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Posted 6 years ago
Lauren was polite and efficient,sorting out my renewal quickly.
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Posted 6 years ago
needed to use them 3-4 times and always helpful especially when broken down in dangerous place on the A1
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Posted 6 years ago
Always good value
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Posted 6 years ago
Daniella was very helpful on the phone. I use Autonational because the Company cars at my old employers were covered by them and they were always prompt when I needed them. I had to use them myself this year (fuel pump) and nothing has changed - same brilliant service.
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Posted 6 years ago
Competitive, efficient breakdown service. Alfie courteous & efficient.
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Posted 6 years ago
After a short wait for an agent to become available, I spoke to Samuel to renew my policy. This was dealt with courteously and efficiently by him.
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Posted 6 years ago
quick and helpful
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Posted 6 years ago
I have been with Auto National at least thirty years with one call out but I recently had a spell in hospital when my policy ran out I was then called a new member which cost me more than usual and was not easy rejoining
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Posted 6 years ago
Good prices, good service and simple renewal process. Alfie was very polite and helpful. Would recommend this company Auto National to anyone
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Posted 6 years ago
Very clear and helpful as always
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Posted 6 years ago
Used them twice over the last 12 years, can't fault them.
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Posted 6 years ago
Auto National is rated 4.8 based on 10,622 reviews