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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs C Tuckfield
Verified Buyer
“I spoke to Tina today to renew our breakdown policy with yourselves. Tina was helpful polite and friendly. She waited patiently for my husband to speak to her on hands free to confirm his authorisation for me to use his card for the payment. Altogether a good conversation.”
Helpful Report
Posted 5 years ago
Mr Raymond Owen
Verified Buyer
“Very good would recommend to other drivers”
Helpful Report
Posted 5 years ago
Mr L Daines
Verified Buyer
“Had no problem with my renewal Samuel was very helpful many thanks.”
Helpful Report
Posted 5 years ago
Mrs Christine Gale
Verified Buyer
“Lovely young man doing a very efficient job. Pleasant to talk to and very patient.”
Helpful Report
Posted 5 years ago
Mr Derek Shaw
Verified Buyer
“Your operative Melissa made the process of renewal so easy. Very pleasant, very friendly and helpful. 10/10 for customer service, Melissa definitely deserves commendation.”
Helpful Report
Posted 5 years ago
Mr Michael Wilkinson
Verified Buyer
“Can’t fault the service provided”
Helpful Report
Posted 5 years ago
Mr Timothy Randall
Verified Buyer
“Great people to talk to, friendly and efficient!”
Helpful Report
Posted 5 years ago
Mrs Janet Roberts
Verified Buyer
“1st class customer service. Spoke to Tina who renewed my policy with patience & understanding in a clear, concise & professional manner. Friendly but not over familiar. A very pleasant person & a credit to your company.”
Helpful Report
Posted 5 years ago
Mr Rab Mccann
Verified Buyer
“alfie was polite and very informative”
Helpful Report
Posted 5 years ago
Mr Ian Devaney
Verified Buyer
“Excellent service quick and efficient and Tina was very helpful Regards Ian”
Helpful Report
Posted 5 years ago
Mr J Graham
Verified Buyer
“Held for about 3-4 minutes before connecting to "an advisor", but thereafter service from "Samuel" was helpful, friendly and efficient.”
Helpful Report
Posted 5 years ago
Mr Thomas Mchale
Verified Buyer
“Good service, Lauren was efficient”
Helpful Report
Posted 5 years ago
Mr Martin Smith
Verified Buyer
“Professional, prompt and clarification assistance throughout my conversation and transaction.”
Helpful Report
Posted 5 years ago
Mr John Beaumont
Verified Buyer
“Call dealt with efficiently.”
Helpful Report
Posted 5 years ago
Mrs T Welstand-Keryk
Verified Buyer
“Warm staff member who was efficient and happy in his interactions with me making a mundane task enjoyable !”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service.”
Helpful Report
Posted 5 years ago
Mrs S Dinsdale
Verified Buyer
“Very helpful”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I have not as yet had to call Auto National out, but customer services are always polite, helpful and knowledgeable.”
Helpful Report
Posted 5 years ago
Mr Robert Coffer
Verified Buyer
“I have taken out the policy annually for several years but have not yet had occasion to use it.long may that continue.”
Helpful Report
Posted 5 years ago
Mr Roger Butler
Verified Buyer
“Very helpful when needed”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,621 reviews
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