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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Jan Blount
Verified Buyer
“I have always had good service from company. My phone call to renew my policy was handled fairly well, but felt the adviser was in too much of a hurry and not always clear. Also it would have been nice to be thanked for the renewal business. I felt that I had been talking to an autometer.”
Helpful Report
Posted 6 years ago
Mrs Pauline Bailey
Verified Buyer
“It was clear and simple to set up, friendly and yet professional, not pushy and able to ask questions at any point”
Helpful Report
Posted 6 years ago
Mr Hakeem Salim
Verified Buyer
“Good customer services”
Helpful Report
Posted 6 years ago
Mrs C Tuckfield
Verified Buyer
“I spoke to Tina today to renew our breakdown policy with yourselves. Tina was helpful polite and friendly. She waited patiently for my husband to speak to her on hands free to confirm his authorisation for me to use his card for the payment. Altogether a good conversation.”
Helpful Report
Posted 6 years ago
Mr Raymond Owen
Verified Buyer
“Very good would recommend to other drivers”
Helpful Report
Posted 6 years ago
Mr L Daines
Verified Buyer
“Had no problem with my renewal Samuel was very helpful many thanks.”
Helpful Report
Posted 6 years ago
Mrs Christine Gale
Verified Buyer
“Lovely young man doing a very efficient job. Pleasant to talk to and very patient.”
Helpful Report
Posted 6 years ago
Mr Derek Shaw
Verified Buyer
“Your operative Melissa made the process of renewal so easy. Very pleasant, very friendly and helpful. 10/10 for customer service, Melissa definitely deserves commendation.”
Helpful Report
Posted 6 years ago
Mr Michael Wilkinson
Verified Buyer
“Can’t fault the service provided”
Helpful Report
Posted 6 years ago
Mr Timothy Randall
Verified Buyer
“Great people to talk to, friendly and efficient!”
Helpful Report
Posted 6 years ago
Mrs Janet Roberts
Verified Buyer
“1st class customer service. Spoke to Tina who renewed my policy with patience & understanding in a clear, concise & professional manner. Friendly but not over familiar. A very pleasant person & a credit to your company.”
Helpful Report
Posted 6 years ago
Mr Rab Mccann
Verified Buyer
“alfie was polite and very informative”
Helpful Report
Posted 6 years ago
Mr Ian Devaney
Verified Buyer
“Excellent service quick and efficient and Tina was very helpful Regards Ian”
Helpful Report
Posted 6 years ago
Mr J Graham
Verified Buyer
“Held for about 3-4 minutes before connecting to "an advisor", but thereafter service from "Samuel" was helpful, friendly and efficient.”
Helpful Report
Posted 6 years ago
Mr Thomas Mchale
Verified Buyer
“Good service, Lauren was efficient”
Helpful Report
Posted 6 years ago
Mr Martin Smith
Verified Buyer
“Professional, prompt and clarification assistance throughout my conversation and transaction.”
Helpful Report
Posted 6 years ago
Mr John Beaumont
Verified Buyer
“Call dealt with efficiently.”
Helpful Report
Posted 6 years ago
Mrs T Welstand-Keryk
Verified Buyer
“Warm staff member who was efficient and happy in his interactions with me making a mundane task enjoyable !”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 years ago
Mrs S Dinsdale
Verified Buyer
“Very helpful”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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