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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Anthony Hatfull
Verified Buyer
“Renewed cover today. I have a 2nd sport car and I noticed a slightly more expensive cover that would give me a discount on a second car. I phoned back five min`s later and told I would have to pay £15.00 to change,although the cover wont start until December. I already have my second car covered with you from June 2020. Under the circumstances I feel this is not good customer service,and I will think carefully before renewing next time.”
Helpful Report
Posted 5 years ago
Mrs J H Pennells
Verified Buyer
“Jessica was polite, patient, appropriately brisk, and efficient, eg she asked about my husband’s role in the future policy, which I had not thought about.”
Helpful Report
Posted 5 years ago
Mr Ken Needham
Verified Buyer
“Great company to deal with”
Helpful Report
Posted 5 years ago
Mr Malcolm Roddy
Verified Buyer
“No problems with there performance”
Helpful Report
Posted 5 years ago
Mr Mathew Thomas
Verified Buyer
“Very good well understandable Clear Polite Helped me with what I needed”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I've only had to call upon Auto National Rescue for assistance 3x in more than 15 years of cover, the last time being over 5 years ago, but when I did need assistance the crews that came to help were excellent. I have also always found the staff at Auto National very helpful when I have reason to phone. I have never had a bad experience with Auto National Rescue and I have always recommended Auto National Rescue to Family and friends.”
Helpful Report
Posted 5 years ago
Mr Peter Morriss
Verified Buyer
“Thanks to Jessica the renewal of my insurance was clear, precise and smooth as can be seen by my rating”
Helpful Report
Posted 5 years ago
Other Sir/Madam New Image Chem
Verified Buyer
“Quick service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Amy was a very pleasant person to deal with. Thank you.”
Helpful Report
Posted 5 years ago
Mrs Rosalind Danson
Verified Buyer
“Good service. Calls always picked up promptly. Very professional”
Helpful Report
Posted 5 years ago
Mr Robert Paul Martin
Verified Buyer
“great service would like for it to cover motorhomes as well”
Helpful Report
Posted 5 years ago
Mrs Janet Farley
Verified Buyer
“Quickly sorted by Antonya, I now realise that e mails have been sent to me but have gone straight to the junk folder, hopefully sorted now and I am a paid up member once more with her help!!”
Helpful Report
Posted 5 years ago
Mr Michael Pledge
Verified Buyer
“Very friendly & helpful and was dealt with promptly”
Helpful Report
Posted 5 years ago
Mr Alan Middleton
Verified Buyer
“I have been with Autonational for a number of years and have always found everyone to be polite,friendly and efficient.on the, thankfully, few times i have required assistance, everything was sorted to my satisfaction. I have and will continue to recommend Autonational to friends and relatives.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“No fuss, just excellent service for three vehicles at a fantasic price. I would not go anywhere else.”
Helpful Report
Posted 5 years ago
Mr Andrew Burrows
Verified Buyer
“Very helpful and knowledgable policy amended with no delay”
Helpful Report
Posted 5 years ago
Doctor Sasa Green
Verified Buyer
“Good service over the phone.”
Helpful Report
Posted 5 years ago
Mr R England
Verified Buyer
“if the service on a breakdown is as good as i got renewing my 12 monthly cover i think iam in safe hands thank you tina . r. england”
Helpful Report
Posted 5 years ago
Mr Roger Johnson
Verified Buyer
“Very good service thanks”
Helpful Report
Posted 5 years ago
Mr Craig Colgan
Verified Buyer
“Good broad covering package. Easy to commit act by phone, cannot fault. Proof of the pudding will be an actual break down, let’s hope that is never tested.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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