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Auto National Reviews

4.8 Rating 10,623 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“excellent service”
Helpful Report
Posted 7 years ago
Mr Kenneth Morfitt
Verified Buyer
“I am and have been in the past very satisfied with your service”
Helpful Report
Posted 7 years ago
Mr Brian Sanderson
Verified Buyer
“Phoned Autonational to renew my breakdown cover this was dealt with quickly and efficiently in a very pleasant manner.”
Helpful Report
Posted 7 years ago
Mr Malcolm Grant
Verified Buyer
“Very straightforward to renew my policy the person who took my call ( Elsie ) was helpful and courteous throughout”
Helpful Report
Posted 7 years ago
Ms Wendy Jestice
Verified Buyer
“I read have never had occasion to use yoully can't rate your service as I have never had occasion to use you”
Helpful Report
Posted 7 years ago
Mr D Rees
Verified Buyer
“Best by far”
Helpful Report
Posted 7 years ago
Miss Lisa Gunner
Verified Buyer
“Very easy, done in no time”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Took out new policy for additional car/s today by phone, Jordan was a pleasure to do business with - helpful and polite. Have held policies on other car/s for a number of years and never any problems when requesting a call out - good service and prompt arrival within specified time.”
Helpful Report
Posted 7 years ago
Mr Stephen Parry
Verified Buyer
“It took almost 9 minutes to bet through to someone to renew my membership. Not acceptable. Nathan was fine BUT too long by far to answer the call.....”
Helpful Report
Posted 7 years ago
Mrs Irene Brinton
Verified Buyer
“Excellent service all call advisors are helpful and polite. No hesitation in recommending .”
Helpful Report
Posted 7 years ago
Mr David Jones
Verified Buyer
“Jessica handled my call promptly, explained all clearly and took all details in a calm professional manner. top marks.”
Helpful Report
Posted 7 years ago
Mr Maurice Edwards
Verified Buyer
“What an Excellent company with great helpful staff and very competitive rates. We have all our cars with them - and have done so for over 10 years. A real 5 star company.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Been with Auto National for years and always had good service. Never any problems”
Helpful Report
Posted 7 years ago
Ms Gill Newman
Verified Buyer
“Quick & efficient service”
Helpful Report
Posted 7 years ago
Mrs Carolyn Halifax
Verified Buyer
“Very helpful and informative, thank you.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Jordan was polite, courteous and dealt with my renewal swiftly.”
Helpful Report
Posted 7 years ago
Mr Andrew Meayers
Verified Buyer
“Have used Auto National for over 15 years and found them to be very reliable”
Helpful Report
Posted 7 years ago
Mrs Jean Grafton
Verified Buyer
“Overall quick efficient and polite no hanging about thank you.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great breakdown company. They have rescued me in several occasions over the years, at the side of a busy road, out in the countryside in the middle of nowhere, even at my home address, they have also been happy to take the car to a specialist 100 miles away rather than a local garage. All for a bargain price.”
Helpful Report
Posted 7 years ago
Mr Martin Evans
Verified Buyer
“I missed renewal date by one day after many years a customer and you charged me £5.00. Very poor service”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,623 reviews
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