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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“I have only had to use the Auto National Breakdown Service 2x in the past 10 years and both times the response for assistance has been very good. Renewing my cover has always been simple too and the call centre staff have always been helpful and polite. I'm pleased with the service I have received over the years.”
Helpful Report
Posted 7 years ago
Mr Graham Moon
Verified Buyer
“excellent service when needed”
Helpful Report
Posted 7 years ago
Mrs Lisa Williams
Verified Buyer
“Have been excellent when I have called for a breakdown but when renewing customer service was not good at all ,very miserable person on phone, advised me to go on compare the market!! not a good way to keep existing customers”
Helpful Report
Posted 7 years ago
Mrs A Mckenzie
Verified Buyer
“I have called on Auto National only once in the last 6 years, but was very satisfied with the help I was given.”
Helpful Report
Posted 7 years ago
Mr Thomas Monks
Verified Buyer
“I found your agent, Antonya helpful and informative. She dealt with all aspects of the transaction in a friendly and efficient manner.”
Helpful Report
Posted 7 years ago
Ms Deirdre Mcnamara
Verified Buyer
“Excellent service and great customer service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Reassuring.”
Helpful Report
Posted 7 years ago
Ms Hillary Cavagnoli
Verified Buyer
“No worries about Elsie's service. My gripe is that every time I try to renew on line the computer refuses to obey my commands. It claims to be quick and easy. It is neither. It is tine-wasting and tedious. I'll stick to the telephone. Hilary cavagnoli”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Always helpful on the phone when renewing or asking questions. Have had to call out several times for breakdown and have always been very helpful and sent someone out quickly. Highly recommended.”
Helpful Report
Posted 7 years ago
Mr S Brown
Verified Buyer
“Brill customer service. However the person i spoke to before her was rude.”
Helpful Report
Posted 7 years ago
Mr Micheal Cara
Verified Buyer
“Renewing my policy,Answered phone quickly & politely, ran through my details of policy and amended. Renewed by card & received new policy within minutes via email mail. Very efficient.”
Helpful Report
Posted 7 years ago
Mr Edward Hider
Verified Buyer
“We have been with Auto National many years now and on the three times I required help it arrived arrived within 30 minutes. Today on renewing my Breakdown Policy my telephone call was answered quickly and the renewal was dealt with in a quick and professional way.”
Helpful Report
Posted 7 years ago
Mr Stephen Drake
Verified Buyer
“I had a problem with the renewal price Sarah sorted that out in a very professional and efficient way and I was happy to proceed well down and thanks”
Helpful Report
Posted 7 years ago
Mr Robert Paul Martin
Verified Buyer
“well worth the money only wish it covered motorhomes as well as caravans”
Helpful Report
Posted 7 years ago
Mr Roy J Burson
Verified Buyer
“After 20 years + with Auto National still as good as always,nice know they are there, Thank you. .,”
Helpful Report
Posted 7 years ago
Mrs Deolinda King
Verified Buyer
“Excellent service clear, efficient and friendly”
Helpful Report
Posted 7 years ago
Mrs D Blenkinsop
Verified Buyer
“I have used Auto National for several years. Excellent service always. Would highly recommend.”
Helpful Report
Posted 7 years ago
Mr Rafiqul Islam
Verified Buyer
“Very polite helpful and very clear to understand”
Helpful Report
Posted 7 years ago
Mr Douglas Craig
Verified Buyer
“Fast and efficient service on the phone. Didn't have to wait in a call queue. Clear and detailed explanation of what was on offer. Received documents within minutes,”
Helpful Report
Posted 7 years ago
Mr Ioan Charnley-Parry
Verified Buyer
“Not had to use them yet, so no complaints”
Helpful Report
Posted 7 years ago
Auto National is rated 4.8 based on 10,624 reviews
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