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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Tina Lowe
Verified Buyer
“We like the concept of using local tradespeople and have been customers of Autonational for over 20 years. Never let us down, even if our cars have!!!”
Helpful Report
Posted 4 years ago
Mr Anthony Knight
Verified Buyer
“Tina Hogan responded to a message I left at the switchboard to say that I was unable to renew my breakdown policy. She was very helpful and polite and quickly took me through the renewal process to ensure that our cars are covered for another 12 months. I was very impressed.”
Helpful Report
Posted 4 years ago
Mrs Sharon Clark
Verified Buyer
“Always a good efficient service. Friendly helpful staff and great value policy which covers all my needs. Thankyou”
Helpful Report
Posted 4 years ago
Mr Frank Burr
Verified Buyer
“i have been with auto national for about 15yrs, only had to call them out about 4 times i think the time i have been with them says it all, 100% peace of mind”
Helpful Report
Posted 4 years ago
Mr Ian Metcalfe
Verified Buyer
“all good ! no problems”
Helpful Report
Posted 4 years ago
Mrs Lesley Nejady
Verified Buyer
“Amy was very helpful and polite and made the renewal process very easy”
Helpful Report
Posted 4 years ago
Mr T Woodhouse
Verified Buyer
“Very pleasant experience had over the phone with Ami, policy renewed with no problems at all.”
Helpful Report
Posted 4 years ago
Mrs A Roberts
Verified Buyer
“Quickly sorted and premium renewed. Very satisfied with all aspects of Autonational Rescue.”
Helpful Report
Posted 4 years ago
Mr E Rogan
Verified Buyer
“I think that we have been with Autonational for over 20 years and had very few callouts _ we should get a VERY LARGE DISCOUNT for being valued long term customers !!!! When we have required it, the service has been fine.”
Helpful Report
Posted 4 years ago
Miss Natalie Shuttle
Verified Buyer
“Always had great service and effective care whenever I have used their services. Cannot fault them. Customer service agents are always very good :)”
Helpful Report
Posted 4 years ago
Mr David Wheldrick
Verified Buyer
“Excellent service. Thank you.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent service. Would have been easier to renew policy online if the price was the same and not £5 more. Software change required to fix this minor issue which would lead to far less call handling.”
Helpful Report
Posted 4 years ago
Mrs M Chappell
Verified Buyer
“Very helpful and had very good telephone manner.it was a very easy process to renew my policy.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Have used this company for a number of years. Always very responsive to calls.”
Helpful Report
Posted 4 years ago
Mr Paul Hutchinson
Verified Buyer
“Good professional service”
Helpful Report
Posted 4 years ago
Mr P Anderton
Verified Buyer
“Solved problem very satisfactorily with a 5-minute phone call.”
Helpful Report
Posted 4 years ago
Mrs Linda Paxton
Verified Buyer
“Fantastic service Samuel was very helpful and explained everything very clearly and easy to understand .”
Helpful Report
Posted 4 years ago
Mr Maganlal Joshi
Verified Buyer
“Happy with the service”
Helpful Report
Posted 4 years ago
Mr Frederick Linbourne
Verified Buyer
“Lauren was very polite& helpful, the process took very little time, was concluded satisfactorily in a professional manner. Well done.”
Helpful Report
Posted 4 years ago
Mrs T Hands
Verified Buyer
“Fortunately I've only had to use the recovery a couple of times in the past and had no problems with the service. My renewal is a very reasonable price each year. Renewed over the phone this morning, only a short wait and efficient service.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,621 reviews
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