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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr John Bohle
Verified Buyer
“Hi just to say Mellisa who l spoke to having had a problem trying to renew my cover on- line was helpful and sorted the query over the telephone .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Pleased with auto national but disappointed with the service in renewal. Not clear In What was being offered as optional additional service., did not say this and when I said we already had the service I felt she was rude. Had she said this year we have additional key cover that would if stopped the confusion .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Mrs Julie Smyth
Verified Buyer
“Excellent service. Used it once and was impressed with all the staff I dealt with. Always quick to answer the phone and easy to deal with.”
Helpful Report
Posted 5 years ago
Mr Sidney Coles
Verified Buyer
“Very polite and efficient.”
Helpful Report
Posted 5 years ago
Mrs Carol Leach
Verified Buyer
“Easy to renew my policy, Amy was very pleasant and helpful and it all went through quickly. Thankfully I haven't had to use the breakdown side of things for a few years so I don't know how efficient that is.”
Helpful Report
Posted 5 years ago
Mr Paul Gammon
Verified Buyer
“professional and polite and the policy at a good price”
Helpful Report
Posted 5 years ago
Mr Peter Rowland
Verified Buyer
“Have used them for many years and have always found them very efficient”
Helpful Report
Posted 5 years ago
Mrs Claire Stone
Verified Buyer
“Samuel was a pleasure to deal with today, whilst I renewed my Rescue and Breakdown cover. Very professional and friendly. Cheers, Claire”
Helpful Report
Posted 5 years ago
Mr M Smith
Verified Buyer
“Broken down in the past and alway had good service”
Helpful Report
Posted 5 years ago
Miss E Williams
Verified Buyer
“Very helpful colleague renewed my policy.”
Helpful Report
Posted 5 years ago
Mrs M Mckee
Verified Buyer
“Service was very good but took a bit longer than I would have expected.”
Helpful Report
Posted 5 years ago
Mrs Pauline Bailey
Verified Buyer
“very clear call, clear questions and clearly explained, young lady was very polite and very helpful in explaining everything, highly recommended”
Helpful Report
Posted 5 years ago
Mr Barry Barnes
Verified Buyer
“Always pleased, and grateful last year for quick 'rescue' to jump start after flat battery (replaced!). Top class service when I telephoned renew policy and change telephone which on-line site did not permit.”
Helpful Report
Posted 5 years ago
Mr Conrad Jones
Verified Buyer
“clear and informative responses to any question i asked”
Helpful Report
Posted 5 years ago
Mrs Julie White
Verified Buyer
“Telephone assistance is exceptional. No long queues and a polite and friendly person at the end of the phone.”
Helpful Report
Posted 5 years ago
Mr James Albert Ritson
Verified Buyer
“Daniella went out of her way to explain my policy, was very professional, knowledgeable and polite. A pleasure to talk to!!”
Helpful Report
Posted 5 years ago
Mr Parveen Sehra
Verified Buyer
“The service was fast and efficient and explained everything.”
Helpful Report
Posted 5 years ago
Mrs Pamela Taylor
Verified Buyer
“Was very friendly and efficient.”
Helpful Report
Posted 5 years ago
Ms Donna Dubois
Verified Buyer
“Very quick answering and pleasant and concise service.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,622 reviews
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