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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“Great service with very helpful staff.”
Helpful Report
Posted 5 years ago
Mrs S E Brookfield
Verified Buyer
“Kind attentive service at all times when one is in trouble on the roadside or at home in the garage.”
Helpful Report
Posted 5 years ago
Mr R F Brewer
Verified Buyer
“On the rare times I have had to call , the service has been excellent .”
Helpful Report
Posted 5 years ago
Mrs Vera Kay
Verified Buyer
“Couldn't access my account online so called and Jack was very helpful and polite”
Helpful Report
Posted 5 years ago
Mrs Helen Hargreaves
Verified Buyer
“Renewal dealt with quickly and professionally.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Reliable helper.”
Helpful Report
Posted 5 years ago
Mrs S Killen
Verified Buyer
“Very helpful on the phone, understood my query and sorted quickly and efficiently.”
Helpful Report
Posted 5 years ago
Mr William Athawes
Verified Buyer
“Quick and easy to renew policy - dealt with professional care and attention”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good telephone conversation, clear and well spoken, thank you Samuel.”
Helpful Report
Posted 5 years ago
Mr Michael Dunsby
Verified Buyer
“Extremely helpful and very polite.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick pick up on the phone and efficient service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I’ve been with AutoNational for a year. They have responded professionally and resolved a flat battery within the hour. I’ve just renewed my policy with them.”
Helpful Report
Posted 5 years ago
Mr Mark Deacon
Verified Buyer
“Always had excellent service from Auto National whether it be during one of the few occasions I have needed help whilst on the road or whenever I have spoken to the team to discuss my policy”
Helpful Report
Posted 5 years ago
Mr K Kennedy
Verified Buyer
“extremely helpful and patient, explained every thing I asked about.”
Helpful Report
Posted 5 years ago
Mr David Trout
Verified Buyer
“Renewal cost on website was greater than on renewal email document. This meant having to trouble your agents rather than completing the online renewal process. Otherwise the renewal was quick and straightforward.”
Helpful Report
Posted 5 years ago
Mrs W Vick
Verified Buyer
“the assistant was polite, friendly and helpful. after checking my details she took the payment in a matter of minutes. very efficient. fortunately i have not had need to call out Autonational Rescue for some years now but I remember when i did that the rescuer was very helpful.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service from Jessica, all Question's professionally answered, made for a easy transaction.”
Helpful Report
Posted 5 years ago
Mrs Louise Peters
Verified Buyer
“Very helpful staff member who answered all my questions with ease.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Telephoned due to difference in renewal price between that shown in e-mail and that shown online. Daniella expained that website being updated, and that she could renew over telephone at price shown on renewal reminder. Very efficient and helpful.”
Helpful Report
Posted 5 years ago
Mrs Gillian Lines
Verified Buyer
“As I've been with yourselves for over 20 years( at a different address) I know the good service you give”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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