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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Maureen A Carroll
Verified Buyer
“As always, your service is pleasant, helpful, efficient and really, really welcoming. Thank you very much., Maureen Carroll CW12 4BQ”
Helpful Report
Posted 6 years ago
Mr David Mitchell
Verified Buyer
“what one would expect as a long serving customer”
Helpful Report
Posted 6 years ago
Mrs Helen Easton
Verified Buyer
“Was not happy that my Santander debit card was not accepted after going to the trouble of filling all the card details in etc. I feel you should warn people in your email that certain cards are not accepted.”
Helpful Report
Posted 6 years ago
Mr H Wilde
Verified Buyer
“Polcy just renewed, Quick and efficiently,also no increased charge from last year. Regards”
Helpful Report
Posted 6 years ago
Mr Kevin Rawlings
Verified Buyer
“All ways of a reliable service and all ways very HELPFUL”
Helpful Report
Posted 6 years ago
Ms Kimberley Mulford
Verified Buyer
“I have never called upon you for help but hope your roadside recovery will be as efficient as your correspondence!”
Helpful Report
Posted 6 years ago
Mr Colin Bartram
Verified Buyer
“Very polite and respectful service to the customer every time”
Helpful Report
Posted 6 years ago
Mrs Maureen Ashby
Verified Buyer
“Having not used your service over the past few years I am pleased that you have not increased my premium”
Helpful Report
Posted 6 years ago
Mrs B V Bingham
Verified Buyer
“Excellent service from you.”
Helpful Report
Posted 6 years ago
Miss Elizabeth Taylor
Verified Buyer
“Prompt efficient service when renewing policy. And the times I have had to use the breakdown service - always been helpful when contacting re breakdown and courteous when driver/truck arrives!.”
Helpful Report
Posted 6 years ago
Mr James Donohoe
Verified Buyer
“I have not yet had reason to call Autonational for a breakdown. The company have a good easy to follow web site which makes it so easy to renew policy, which is a great price for what they offer. When I have had reason to call their centre I have found the operators answer very quickly and are so polite.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very friendly and efficient service.”
Helpful Report
Posted 6 years ago
Mr David Boardman
Verified Buyer
“Very helpful patient & polite operator who took my call to renew, made it all a very painless process.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Danielle was Quick and efficient with my breakdown renewal on the phone”
Helpful Report
Posted 6 years ago
Mr Robert Higgins
Verified Buyer
“Lauren was quick to assess my requirements and kept the questions moving at a brisk rate: She was quick to assess the auditory problems that I/we had - meaning, that reception was poor for her until I moved room: The previous Auto Nat telephonist had not been so quick and contact was lost. Lauren was quick to recapitulate on a programmed sentence that I had not understood, as the content was new to me.”
Helpful Report
Posted 6 years ago
Mrs Joyce Sutton
Verified Buyer
“Very quick and helpful service”
Helpful Report
Posted 6 years ago
Mr Peter Green
Verified Buyer
“To renew my policy was seamless, very good”
Helpful Report
Posted 6 years ago
Miss Trudy Martin
Verified Buyer
“In these unprecedented times, wishing the company all the best.”
Helpful Report
Posted 6 years ago
Mr Howard Stoney
Verified Buyer
“Used this company for some years now and have been satisfied with the level of service and response. I have the basic package which is reasonably priced and has helped me on the rare occasions when I have had a breakdown.”
Helpful Report
Posted 6 years ago
Miss Louise Currie
Verified Buyer
“I have not yet needed to make use of my cover, but customer service staff have always been helpful at the renewal stage and the no claims discount is a great feature”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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