“They put a 10 day "reserve" on £74.99 on my credit card without any warning, without my permission and my card went on negative balance. For an order that I never placed with them. After numerous emails and complaints they responded "Your refund is on its way and you should receive it within 5-7 business days". 11 working days after and still not refund! They NEVER refund the money fraudulently taken! Their "30 days money back guarantee" is just a joke! I have asked my bank to block any further attempts from AVAST or Digital River and to refund the money. This review Is going to be posted on other websites as well, people need to know and stay away, including Trustpilot. They might do some legal e-commerce as well but they I understand that many others were scammed just like me.”
“I have been with Avast since 2015, I have just changed to new Android mobile and being able to sync across devices, talk to tech support or get a reply from their support forum is impossible.”
“I signed up for 3 yrs. And they keep telling me my subscription has expired. I called them 8 times since 3/4/2019 of which I purchased on the following date. I find this company wants me to keep paying for more product on pop-ups.
Today when I called to find out why they keep wanting me to purchase more.
Then I asked for them to stop the pop ups, they sent me instruction on how to do it that never complete. BAD company”
