“Just a piece of advice. Scroll through the latest pages of any review site. Nearly ALL the negative comments come from people who lost money due to AVAST fraudulent charging and non-refunding practices. I'm one of these people. To whoever wants to dispute me I have records (emails and support transcripts) of all my unsuccessful attempts to cancel my subscription. I will regularly post this to warn people.”
“They put a 10 day "reserve" on £74.99 on my credit card without any warning, without my permission and my card went on negative balance. For an order that I never placed with them. After numerous emails and complaints they responded "Your refund is on its way and you should receive it within 5-7 business days". 11 working days after and still not refund! They NEVER refund the money fraudulently taken! Their "30 days money back guarantee" is just a joke! I have asked my bank to block any further attempts from AVAST or Digital River and to refund the money. This review Is going to be posted on other websites as well, people need to know and stay away, including Trustpilot. They might do some legal e-commerce as well but they I understand that many others were scammed just like me.”
“I have been with Avast since 2015, I have just changed to new Android mobile and being able to sync across devices, talk to tech support or get a reply from their support forum is impossible.”