Avis Reviews

Name: Avis
Rating: 2.58

2.6 Rating 12 Reviews

33 %

of reviewers recommend Avis

Company Reviews

Questions

Metrics

2.6

Based on 12 reviews

Customer Service
Communication Channels	Email

Phone:

0844 544 6666

Write Your review

Tell us how Avis made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tiberio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve always been someone who prefers to solve things on my own, but this time was different. What started as a small issue on my platform slowly turned into weeks of frustration and uncertainty. I tried everything I could think of, but nothing worked. Just when I was about to give up, I came across ERF. and from that moment, everything began to shift. Their team approached my situation with patience, empathy, and professionalism that immediately put me at ease. They didn’t just rush to fix the problem; they listened, explained, and made sure I understood each step. It was more than technical support — it was human support. By the time everything was resolved, I realized the real difference wasn’t just in the solution they provided, but in how they made me feel understood and valued throughout the process. It reminded me that sometimes, reaching out for help isn’t a sign of weakness — it’s a step toward peace of mind.”

Avis 1 star review on 14th November 2025

Helpful Report

Posted 1 month ago

“I booked a reservation at Avis to pick up a car at the Malaga airport 03/31/20. The reservation was confirmed by email, but they didn't give a car! They simply was closed due to coronavirus. But sixt was working. I was abandoned by the company at the Malaga airport, in the covid19 pandemy! Avoid this company!”

Helpful Report

Posted 5 years ago

“BEWARE OF Avis rentals. Our booked car was filthy & stank of smoke, so given keys to cleaner one. On returning the car, they charged my card huge amount, AFTER we signed original papers online. WARN others to Google & read independent reviews before renting & retweet this post.”

Helpful Report

Posted 7 years ago

“Disgusting customer service. In addition, they steal money from your bank using your debit card without any explination or justification. Your complains are then simply ignored and they walk away with your money. Dont go anywhere near these thieving scum. You have been warned. They will steal from your account.”

Helpful Report

Posted 7 years ago

“I made a reservation online, payed up front and returned the car on time, undamaged just to be charged for an extra day. After complaining about that, the three calls resulted with three different justifications of the extra cost. After sending the complaint to the customer support, nothing happened in almost a month. Reading of the reviews mad me realize that it happens all the time and they charge some bogus extras just to get the extra money. For me that is stealing. Never again.”

Helpful Report

Posted 7 years ago

“Awful, Awful company. How they operate a company of this size is beyond me. They make huge mistakes on a regular basis and the customer service and complaints procedure is virtually non existent. Based on my experiences I would most definitely go elsewhere and avoid using Avis”

Helpful Report

Posted 7 years ago

Avis is rated 2.6 based on 12 reviews