AX Paris Reviews

“ This company are robbing us. Placed an order to be deducted a high price for returning plus delivery cost even with student discount. For the high prices they charge, returns should be included. Plenty other online stores to choose from. Avoid. ”

“ The dresses I ordered didnt fit me well, nor was the quality great so I returned them. I was refunded just short of £10 less than what i paid. I queried this and received an email stating 'We do not offer free delivery or free returns. Outbound Delivery £3.95. Return £5.95'. Even if they have this written somewhere in small print on their website, its alot of money. ”

“ Cheap fabric Rip off returns service ”

“ DO NOT order from this company! Returns policy an absolute scam!! Return portal not working properly but they charge per item anyway for returning even if it does work. I now have to pay for my own postage then they charge £4.95 handling fee! What a scam!! Disgusting service!! ”

“ I was just about to place an order for a coat, but I'm sorry to say these reviews have changed my mind. I think AXParis need to sort there returns policy out. Stop over charging for returns. Very disappointed to read these really bad reviews. ”

“ Absolute scam company! There returns policy is a joke, they claim the portal isn't working so you have to do a manual return that they then charge £2.50 and £5.95 for! Reading other reviews this is clearly a common theme!. ”

“ Disgusting returns service - charge per item to return despite them sending it to me In one parcel - should not be allowed to do this - they are ripping people off - BE AWARE DO NOT PURCHASE FROM THIS COMPANY ”

“ Absolutely shocking returns policy. ”

“ Will not buy from AX Paris due to their appalling, pretty much non-existent returns policy & their paltry responses to customers over it ”

“ I tried to return an item but they said it was outside of the returns policy. ”