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I am disappointed with the communication and delivery services provided via On Line.
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posted 1 month ago
- Edson
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No text to say if pm/am delivery . And then no show on delivery day and I stayed in the whole day l . Then the run around from customers services .
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posted 1 month ago
- Alistair Mcpherson
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Arranged with APC to pick up, no one arrived after waiting from 7am to 6pm
APC said it was delivery not pick up, B&Q via millions of emails said they had rearranged.
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posted 1 month ago
- Dusgusted
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The delivery person would not put the product over the threshold of the door and stated they are not to go inside the house.
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posted 2 months ago
- Anonymous
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Absolutely appalling service from B&Q, paid for delivery of a light fitting, on day of delivery was informed by dpd they would not be delivering my parcel, can only assume it was damaged.
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posted 2 months ago
- Laura
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Poor service, Poor design, poor delivery. Avoid at all costs. 10/10 for stress. Highly recommend shopping elsewhere from my experience.
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posted 2 months ago
- Anonymous
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Another review
I ordered goods for delivery 23rd January.
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posted 2 months ago
- Linda Hurst
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Due to a change of address I asked if the delivery address could be changed and I was told that it was not possible and I should cancel the order.
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posted 3 months ago
- Kevin Walker
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Out of 4 items only one arrived after making a phone call that the day delivery never arrived in the first place .
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posted 4 months ago
- Anonymous
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B&Q has sold me an item that doesn't exist anymore and fooled me around for over 2 months giving me 3 different delivery dates, empty promises and apologies that do not cover the wasted time, effort chasing the delivery and stress for the whole family because of unfinished work that has been placed on hold due to B&Q's incompetence.
”
posted 5 months ago
- Anonymous
