B&Q Reviews

“ The TradePoint website would not offer a delivery or click and collection option. ”

“ I placed an order several days in advance and received confirmation the day before delivery that everything was on schedule. ”

“ 9 weeks waited for a wrong item to be delivered 9 weeks for delivery of two kitchen cabinet doors, and when they finally arrive, they're completely different from what was ordered! Absolutely useless after sales, asking me to wait another 6 weeks for an exchange. If you prefer a professional service with a quick delivery time, don't bother with B&Q. ”

“ Delivery was quick, 2 days but that was the only positive. ”

“ Warning! Be careful of what products they use with suppliers My recent experience with B&Q, which has been extremely disappointing due to poor communication, delayed delivery, and lack of accountability. ”

“ My order 1061174356 has been messed around with repeatedly, with three different delivery dates given and missed. ”

“ I ordered wheelie bin holders and paid then guy in shop just cancelled as I was expecting delivery and said I cancelled I have a disability which meant I needed this storage out front my house but was ignored by customer service ”

“ I chose B&Q specifically due to their next day delivery option . ”

“ Notification of item delivered on the 30th April, I never received it, the delivery man could show no proof of delivery, No Photo, his camera broke, I now have the hassle of contacting B&Q and the delivery company, ”

“ I was expecting a delivery on 16 th April but it didn’t arrive. I phoned customer service and was told it had never been received by DPD . The next available delivery date was 9days away. Appalling service it should have been sent express but the had no express dates available?? No customer service at all. ”