B&Q Reviews

“ 9 weeks waited for a wrong item to be delivered 9 weeks for delivery of two kitchen cabinet doors, and when they finally arrive, they're completely different from what was ordered! Absolutely useless after sales, asking me to wait another 6 weeks for an exchange. If you prefer a professional service with a quick delivery time, don't bother with B&Q. ”

“ Delivery was quick, 2 days but that was the only positive. ”

“ Warning! Be careful of what products they use with suppliers My recent experience with B&Q, which has been extremely disappointing due to poor communication, delayed delivery, and lack of accountability. ”

“ My order 1061174356 has been messed around with repeatedly, with three different delivery dates given and missed. ”

“ I ordered wheelie bin holders and paid then guy in shop just cancelled as I was expecting delivery and said I cancelled I have a disability which meant I needed this storage out front my house but was ignored by customer service ”

“ I chose B&Q specifically due to their next day delivery option . ”

“ Notification of item delivered on the 30th April, I never received it, the delivery man could show no proof of delivery, No Photo, his camera broke, I now have the hassle of contacting B&Q and the delivery company, ”

“ I was expecting a delivery on 16 th April but it didn’t arrive. I phoned customer service and was told it had never been received by DPD . The next available delivery date was 9days away. Appalling service it should have been sent express but the had no express dates available?? No customer service at all. ”

“ I ordered two blinds on the 15th of Jan. Only one arrived on delivery, was told they would bring the other in a couple of days. Fast forward to Feb 6th they finally show up with the item I've been waiting for , for weeks. They sent the wrong item! The whole time claiming they were out of stock but the whole time advertised on the website as in stock and still selling. Avoid and I wouldn't purchase anything off them again. ”

“ The store did not have the products in stock, so I ordered them online for home delivery. ”