“
I expected better service from such a reputed company.
”
posted 2 weeks ago
- Vasantharaj
“
I’ve been trying to resolve this issue for the last three months and have made more than 20 calls to their customer service.
”
posted 3 weeks ago
- Anonymous
“
I've ordered a tree online which was delivered in a very bad condition and soon died. After contacting customer service for refund I received a reply that they "have a non refund policy on perishable items such as plants and turf." Very disappointed!
”
posted 1 month ago
- Elma
“
Absolutely terrible customer service:
I rang at 4pm on Monday 5th May to cancel an order that wasn't being delivered until 12th May.
”
posted 1 month ago
- Kerry
“
Poor communication, incompetent service, endless delays, and a total lack of accountability.
”
posted 1 month ago
- Lukasz M
“
Awful service.
”
posted 1 month ago
- Anonymous
“
Absolutely shocking of service.
”
posted 1 month ago
- Michael
“
Customer service dont seem to get back to people for paint problems, irrespective of Consumer Rights.
”
posted 2 months ago
- Robert14042025
“
I have since looked at wicks the same panel at the same price delivered the next day for £5 less , needless to say I wont be shopping here again , customer service stinks, even 1 stars too much, at time of posting its been over a week and still waiting .
”
posted 3 months ago
- J. Bl.
“
Very poor customer service. Received an incorrect item on 30/01/2025. Almost three weeks later it still hasn't been collected for return. Called Customer Service and was told I didn't pass the 'security question', and would have to call back. A complete waste of time.
”
posted 3 months ago
- Mary Q
