“Came into B&Q's today 25th Jan quite late , went into trade point desperate for some mdf to be cut to size .
A massive shout out to Barry ( building section) who cut it for me and Calum who covered for Barry on the counter . I was desperate to have this done tonite and the guys were absolutely brilliant !! I cannot thank them enough , and yes Barry , I know have a working toilet again (leaked)
Thank you once again for all your help and your company should be very proud of you both , going above and beyond helping customers”
“Big thank you for B&Q Peterborough especially for Tracey. Purchased a Karcher online with our tradecard and it didn't go through
we has site lads doing a big job in Kings Lynn and work stopped due to Broken old Karcher
having spoken to Tracey she sorted it all out over the phone then kindly phoned me back to say a new karcher was in store waiting for collection
Abig thank you and well done Tracey :) :)”
“The very best service received from Zac and from Martin, store manager. Both gentleman! Sorted out a bath complaint for me. Martin then offered a donation to a charity we support at work. Nothing is too much trouble for the staff in store. Always courteous, helpful and welcoming. It is an absolute pleasure to shop in such a well run and happy store.”
“I was unhappy with the click and collect service, I spoke to a lady and then Tracy. Both were more than helpful. Today they saved my Christmas, I’ve not had such kindness shown to me in many years. Thankyou goes a little way in showing my gratitude, bless you all. X”
