Babe Hair Extensions have a Customer Happiness Grade of C. Customers love their prices and customer service but are unhappy with their returns process.
“
Great hair great price
”
- Dina
“
Although i love the extensions. Ive had problems with the tape. The companies it right and sent me bew tape. The price and shipping of products have become outragious. I think im more disappointed in that than anything else. I might look into other extensions brands.
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- Johanne
“
Great phone representative, quick delivery.
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- Joanne
“
Very disappointed with the quality of the clip on hair extensions. I called right away to try to return or exchange but couldnt help. Said no returns or exchange because I had open the package. Hello that’s how I found out it was horrible, they look very cheap will NOT RECOMMEND!! Customer service was also disappointing
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- Ede
“
To be honest I have always loved this company, but the last couple of transactions and returns have been a nightmare. I currently have a return that I still don’t know if it’s been received and it’s over $500 that I will likely lose if it doesn’t surface. Very unhappy, and the customer service on the issue hasn’t helped.
”
- Victoria
“
Love the hair! The company is so easy to deal with and very helpful! Great customer service
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- Jan
“
The hair is great but the shipping times are misleading! We paid extra for 2 day shipping on a Wednesday night and they aren’t coming until Monday. My client is not happy. I tired to call on Friday at 5 eastern time and no one is there. So customer service is lacking.
”
- Meghan
