“I am not upset with the quality of the product. I am upset that it will take 14 days to get an order to Canada. I had no other choice to order from here
I can’t answer all these questions as I still have not received the package. Extremely dissatisfied with this process”
“Wry vibrant and pretty hair extensions that my stylist from Lilly James in Manistique mi got from you but the fusions did stay they broke off got them done on the 5th and I had 6 left today I never use sulfate shampoo or conditioner no pony tails did everything right let the stylist know and she said she put them back in which I won’t be doing”
Hello Patsy,
We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“The color you ordered did not match my swatch. I have ordered it forever and now they have changed the coloring of it. I ordered a new swatch ring hoping to have the most updated colors. But it did not match.
Also, the tape that came on all of my recently ordered Frankie tape ins was not good. I had to redo my whole clients head and put new replacement tape on each piece. I have used tape for years and I was really disappointed.”
Hello Krystal,
Thank you for your feedback, and we genuinely apologize for the inconvenience you experienced with the color mismatch and tape quality. We understand how frustrating it can be when things don’t meet your expectations. Your concerns are important to us, and we are here to help! Please reach out to our customer service team so we can assist you further and work towards a solution.
Warm regards,
Babe Hair Extensions Team
“I ordered the wrong extensions. Which the website makes it really easy to do instead of exchanging them for what I needed. I had to do a return and buy what I wanted. I was out $40 for the entire transaction for a restocking fee. I had to pay to ship the Extentions back to you. I just feel like that’s poor customer service.”
Hello Lacey,
We are sorry to hear that this was your recent experience! Please reach out to our customer service department and we are happy to assist you further!
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Babe Hair extensions!
Hello Gorgeous!
Thank you so much for your fabulous 5-star review! We're delighted to hear that you and your clients love the extensions and appreciate how flat they lay without the return hair. Your support means everything to us! Keep shining!
Babe Hair Extensions
“The new packaging is not my favorite. The adhesive that is holding the extension to the cardboard is awful. I had to cut 3 to 4 extensions shorter because he adhesive would not come off after being stuck to the back of the extension.”
Hello Jeffrey,
We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“First time ever ordering from here! So the black was not black it was a black/brown. So that sucked! Spent so much money they are already knotted!!! I got the kera link! Well over 500 down the drain this sucks so bad! I will stick to Donna Bella from now on! Theirs never got tangled like these ones are first day on and it says they last for up to 4 months I tight I seen! I highly doubt that if their already tangled!! Well I just have to suffer now and never go out my comfort zone and stick to what I’ve always used!! Thanks a lot!!!!!”
Hello Leyla,
We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I’ve been ordering hair from babe for five years now and I must say I’m not happy with the company anymore. They over charge and with hair places all around it’s not worth the hassle .”
Hello there,
We’re truly sorry to hear that you’re feeling dissatisfied with your recent experience with Babe Hair Extensions. We value your feedback about pricing and service. We would love the opportunity to improve your experience and address any concerns you have. Please feel free to reach out directly to our customer service team, and we’ll do our best to assist you.
Thank you!
Hello there,
We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom, as well as the packaging. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I purchased 2 packs of hair for one of my clients and the tapes didn’t hold at all I had to change her hole head of extensions, and clean and retape the hair. This has never happened before.”
Hello Maria,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
“I have used many companies for my clients, but since finding Babe and getting certified in their Mastery Tour, I have not used another line! My clients and myself wear ONLY Babe!”
Hello Gorgeous! Your kind words mean the world to us! Thank you for sharing your positive experience. We're committed to providing excellent service, and we're thrilled that you enjoyed your Babe Hair Extensions!
“I had questions and tried to reach out to the contact I was given by the company when I signed up for my account and the contact has completely ignored my reaching out. I still have questions and can’t get answers and ended up ordering the wrong thing bc I was unable to reach someone”
Hello Qaraline,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
“I will never oder from you again this was tghe worst experience Ever, the card has charged twice for ine order, I had called to readjust the order and I have charged twice for one product ,my client is highly upset because now she doesn't have the funds for the install, I would give -10 stars if I could ,worst hairextentions experience ever, this needs to to be adjusted ASAP”
Hello Britta,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
Hello Donnette,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Babe extensions!
“I’ve had great luck and experience with the customer service people , Lucy and Tamara? And they’ve been very helpful !!
I just hope Babe will take my only return back that I’ve ever had to do. I’ve sent it back . It was my fault ordering the wrong color .”
Hi Rene!
Thank you for your wonderful 5-star review of Babe Hair Extensions! We're delighted to hear that Lucy and Tamara have provided you with exceptional customer service. They truly are gems!
Regarding your return, we totally understand things can happen. Once it’s processed, our team will reach out to you with the details. We appreciate your understanding!
Babe Hair Extensions
