Dear Tammy,
Thank you so much for your generous 4-star rating of Babe Hair Extensions! We truly value your feedback and are thrilled to hear that you are pretty satisfied with our product. We appreciate your honesty regarding the longevity of longer hair, as split ends and dryness can occur over time.
Please rest assured that our team is continuously working on improving our extensions to ensure longevity and maintain their healthy appearance. If you have any further suggestions or concerns, please don't hesitate to reach out to us. We always strive to provide the best possible experience for our customers.
Once again, thank you for choosing Babe Hair Extensions and for taking the time to share your thoughts. We look forward to serving you again in the future!
Warm regards,
Bbe Hair Extensions
“I love the smoothness and ease of application. The tape in extensions stay in well, BUT the blonde highlighted( #12/600) turns pink after 2 weeks! I won't be using them again until that is remedied. They used to last for two months,( one reapplication)
Please change your color formula!
Nancy Hoovet”
Dear Nancy,
Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Babe Hair Extensions. We truly appreciate your honesty and the kind words you shared about the smoothness and ease of application of our tape in extensions.
We sincerely apologize for the inconvenience you encountered with the blonde highlighted (#12/600) extensions turning pink after just two weeks. This is certainly not the experience we want our customers to have, and we understand how frustrating it can be.
Your feedback is crucial to us, and we want to ensure that you have the best experience possible with our extensions. Please let us know how we can better serve you, and we will do everything we can to meet your expectations.
Thank you once again for bringing this matter to our attention, Nancy. We are committed to making the necessary changes and providing you with a better product in the future. We appreciate your support and look forward to serving you again soon.
Warm regards,
Babe Hair Extensions
“To be honest I have always loved this company, but the last couple of transactions and returns have been a nightmare. I currently have a return that I still don’t know if it’s been received and it’s over $500 that I will likely lose if it doesn’t surface. Very unhappy, and the customer service on the issue hasn’t helped.”
Dear Victoria,Thank you so much for taking the time to share your feedback about your recent experience with Babe Hair Extensions. We truly appreciate your loyalty to our company and we are sorry to hear that your last few transactions and returns have been a nightmare.
We apologize for any inconvenience you have faced in regards to the return you mentioned. We understand that not knowing if your return has been received can be incredibly frustrating, especially given the significant amount involved. We want to assure you that we take this matter seriously and we are committed to resolving it as quickly as possible.
In order to address this issue and make things better for you, we would like to ask for your assistance.Please call 888-840-2223 and allow us to look into this situation deeper. This will enable us to investigate the matter thoroughly and ensure a swift resolution.
Once again, we sincerely apologize for the trouble you have faced, and we are grateful for your honest feedback. Your support means a lot to us. Thank you once again for sharing your concerns.
Warm regards,
Tami
“The hair is nice. I’m concerned as to why the hair only lasts 3-6 months with “proper care”. I can’t imagine having to spend $1000 every 3-6 months on all new hair. Also I’m bummed the hair only comes in 18.5 and 22.5. For all the long haired girls. We need 24” at least! Having more length options is a must. Also for the fun colors if you are going to have them in 18.5 you NEED to have them in 22.5! For the I-tip. Super disappointed in this. No clue how I would blend 18” I tips in 22.5” extensions if putting them underneath.”
Thank you so much for taking the time to share your feedback on Babe Hair Extensions. We're thrilled to hear that you had a positive experience with us!
At Babe Hair Extensions, customer satisfaction is our top priority, and we're glad to know that we are meeting your expectations. We continuously strive to provide exceptional hair extensions that are both high in quality and style. Your kind words serve as a great encouragement for us to keep up the good work!
If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help in any way we can. We truly value your support and would love to ensure your complete satisfaction.
Thanks again for your wonderful feedback, and we hope to serve you again soon!
Best regards,
Babe Hair Extensions
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