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Babe Hair Extensions Reviews

3.6 Rating 161 Reviews
59 %
of reviewers recommend Babe Hair Extensions
3.6
Based on 161 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email
Read Babe Hair Extensions Reviews

About Babe Hair Extensions:

Since 2009, Babe has offered ethically sourced, technologically advanced 100% Virgin Remy human hair extensions for every type of client along with online and in-person educational courses.

Visit Website

Phone:

(888)-840-2223 ext.2

Email:

info@babehairextensions.com

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“I know that the quality of babe hair extensions is great. I used them for years. The last few years I’ve gone a different route. Last week I decided to try them again. As per babes policy clearly written for us all to see, I ordered Friday morning at 8:30am. I paid for two day shipping. Those extensions were to be shipped out Friday afternoon. I ordered well before the cut off. They should have arrived Tuesday. Babe did not ship these until Tuesday. It’s crazy to offer a service and charge for the service yet not fulfill said service. So here we are Wednesday they won’t be here until Thursday. I will be returning them before I even look at them, as they did not arrive in time. I am out the two day shipping fee and the shipping fee to return.”
Helpful Report
“I always but my extensions from babe and I was upset when I couldn’t still use the 20% off and emailed a customer service rep and she sent me a one time 20% off but it was too late by the time I recieved her email back as I already made the purchase full price. It would have saved me a lot of money as I purchased 3 packs.”
Helpful Report
“I have been wearing babe hair extensions for many years about 10 years to be exact and somehow the color Eva has changed. The last three orders of the Eva were broken and brittle at the ends after three washes. I think it is over processed or something going on. I was very disappointed and cannot use the color I love with this brand. The darker colors are awesome. I am talking about the tape ins. At first, I thought I got a bad batch and since I’ve been wearing them for a decade I thought nothing of it. Just a bad batch, but the last two orders were just as bad. They are brown strands with blonde strands. It is the blonde strands that become brittle and tangly. That has never happened in the past. I was very disappointed in this.”
Helpful Report
“One package that was delivered looked like they had been almost used before .. weren’t stuck on cord oats correctly at all , were a mess .”
Helpful Report
“Hair is amazing. The customer service is an incredibly difficult mess of a nightmares I only received half of my hair and I’m being endlessly ignored by customer service. It’s been a week with no communication and no resolution’s”
Helpful Report
“I switched from hairtalk tape ins to babes. While the quality of the hair is amazing, the tabs are awful. They DO NOT come out of the clients hair easily at all. It takes hours to removed them when they come back for their move ups. I never experienced this with any other brand, hairtalk or hotheads. Can someone please reach out and explain why this is such a problem? I am currently looking for another company only for this reason.”
Helpful Report
Hi Kimberly, Thank you for sharing your experience. I’m sorry to hear the tabs are difficult to remove and that this is impacting your move-ups. Could you please email us at Info@Babehairextensions.com with your order number and a quick description of the removal process you’re using? If you can include photos of the tabs, that will help us understand the issue and provide guidance. Warm regards, Team Babe Hair Extensions
“The quality of the hair seems nice but the color was completely wrong. I had to tone them before putting them in my clients hair. I chose the lightest coolest shade and it was very yellow. The tape/top of the weft also seems thicker than other brands I’ve used.”
Helpful Report
Hi Gillian, Thanks for sharing your experience. I’m sorry the color didn’t match and the tape/top thickness didn’t meet expectations. We’d like to make this right. Could you please email us at Info@Babehairextensions.com with your order number and a quick photo of the color you received? for further help. We appreciate your patience and want you to be happy with your extensions. Warm regards, Team Babe Hair Extensions
“I bought 2 colors of curly. a #27 and #8. The 27 was perfect! Curl were beautiful and hair felt amazing. The 8 was suppose to be same curl pattern. It was not it actuclly looked and felt like an over process perm. Also the color had a green tinge to it.”
Helpful Report
Hi Coury, Thanks for sharing your experience. We’re glad the #27 curl is perfect, and I’m sorry the #8 didn’t meet expectations. A curl that looks over-processed and a green tinge isn’t acceptable, and we’d like to make this right. Could you please email us at Info@Babehairextensions.com with your order number and a quick photo of the #8 color you received? We can review options such as a color match adjustment, a replacement, or guidance on the best styling approach to achieve the intended curl. We appreciate your patience and want you to be happy with your extensions. Warm regards, Team Babe Hair Extensions
“Didn’t receive my hair extensions. FedEx delivered them next-door. You had the wrong address. Don’t know why, and then my neighbor took them back to FedEx, and they sent them back to you. If you could help me with this problem, I would be superduper happy. Been waiting on these for a long time and just super frustrated.”
Helpful Report
Hello Julie, We’re sorry for the shipping mix-up with your Babe Hair Extensions. We’ll look into what happened and make this right. Could you please email us at Info@Babehairextensions.com your order number and the delivery details so we can assist you futher? Thank you for your patience—we want you to be super happy with your Babe Hair Extensions. Warm regards, Team Babe Hair Extensions
“I felt like the color was slightly off… again. The tapes for these weft extensions aren’t holding very well. But I’m glad the glue isn’t as intense as the regular tape in extensions.”
Helpful Report
Hi Christina, Thanks for sharing your experience. Sorry to hear the color still isn’t matching perfectly and the tapes aren’t holding as well as expected. We want to make this right. Could you please email us at Info@Babehairextensions.com with your order number and a quick photo of the color you’re seeing? We can review options—color match adjustments, a replacement, or guidance on the best tape/bonding approach. We appreciate your patience and will aim to resolve quickly. Warm regards, Team Babe Hair Extensions
“I love your quality of hair but the base at your machine weft is tooooo thick. Its hard and uncomfortable on the head :(”
Helpful Report
“I have used babes hair extensions for a long time. I am not happy with the new hair that I just ordered. Color is off. Hair also feels thinner.”
Helpful Report
We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@BabeHairExtensions.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I have always bought babe hair for the quality and the different styles of extensions.However, I am so super upset that the flat tips discontinued. those were my go to and quite a few clients of mine preferred them. Also I think the quality on the eye tips that I have been purchasing have been poor. They seem to tangle a lot easier and not stay smooth like they usually do.”
Helpful Report
“I am a stylist that specializes in curly hair and since I realized there were curly hair extensions about a year ago I have been able to help clients and myself have longer thicker hair and keep their curls. The tape in curly were ok and blended well enough but I just did 3 heads within a week of the curly fusion and all 3 (myself as one) are completely dissatisfied. After a wash They are not nearly as good of a curl…practically straight with a light wave. I’ve gotten more curl about of straight extensions before. Very sad to have wasted so much time and money.”
Helpful Report
Hello Kristin, Thank you very much for your valuable feedback! We're thrilled that you've been able to enhance your clients' curly hair experience, but we're truly sorry that the curly fusion extensions didn't meet your expectations. We understand how important it is to maintain those beautiful curls, and we're always looking for ways to improve our products. Your insights are crucial to our efforts, and we would love to hear more about your experience. Please don't hesitate to reach out to us directly if you have any further concerns. We're here to support you and your styling needs! Warm regards, Team Babe Hair Extensions
“This new order of hair not only cost significantly more but the hair seemed shorter than previous ones of the same length”
Helpful Report
Hello Jill, Thank you for taking the time to share your thoughts with us! We're glad to hear you appreciate the quality, but we're truly sorry to learn that the length of your new hair extensions didn't meet your expectations. We continuously work to ensure that our products are consistent, and your feedback is invaluable as we strive for improvement. Please feel free to reach out to us directly at info@babehairextensions.com if you have any concerns or if there's anything we can do to assist further. Warm regards, Team Babe Hair Extensions
“Although i love the extensions. Ive had problems with the tape. The companies it right and sent me bew tape. The price and shipping of products have become outragious. I think im more disappointed in that than anything else. I might look into other extensions brands.”
Helpful Report
Hello Johanne, Thank you for sharing your thoughts! We're glad to hear you love the extensions, but we truly apologize for the issues you've faced with the tape. We're committed to resolving any problems, and we're grateful to hear that you received replacement tape. We understand that shipping prices can be concerning, and your feedback is vital as we continuously strive to enhance our services. We're here to help you find the best solution moving forward, and we hope you'll consider us again in the future. Warmly, Team Babe Hair Extensions
“Quality is good”
Helpful Report
Hello Beautiful! Thank you for your support and recommendation! We hope you love your Babe Hair Extensions!
“I am not upset with the quality of the product. I am upset that it will take 14 days to get an order to Canada. I had no other choice to order from here I can’t answer all these questions as I still have not received the package. Extremely dissatisfied with this process”
Helpful Report
“Wry vibrant and pretty hair extensions that my stylist from Lilly James in Manistique mi got from you but the fusions did stay they broke off got them done on the 5th and I had 6 left today I never use sulfate shampoo or conditioner no pony tails did everything right let the stylist know and she said she put them back in which I won’t be doing”
Helpful Report
Hello Patsy, We are sorry to hear that you are not completely satisfied with your recent Babe Hair Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“The color you ordered did not match my swatch. I have ordered it forever and now they have changed the coloring of it. I ordered a new swatch ring hoping to have the most updated colors. But it did not match. Also, the tape that came on all of my recently ordered Frankie tape ins was not good. I had to redo my whole clients head and put new replacement tape on each piece. I have used tape for years and I was really disappointed.”
Helpful Report
Hello Krystal, Thank you for your feedback, and we genuinely apologize for the inconvenience you experienced with the color mismatch and tape quality. We understand how frustrating it can be when things don’t meet your expectations. Your concerns are important to us, and we are here to help! Please reach out to our customer service team so we can assist you further and work towards a solution. Warm regards, Babe Hair Extensions Team
Babe Hair Extensions is rated 3.6 based on 161 reviews