Babycareplus Reviews

Name: Babycareplus
Address: 61-62 Low Street, Market Hall, Keighley, Keighley
Rating: 4.77

4.8 Rating 142 Reviews

96 %

of reviewers recommend Babycareplus

Company Reviews

Product Reviews

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Phone:

01535 957174

Email:

babycare@live.co.uk

Location:

61-62 Low Street, Market Hall, Keighley
Keighley
BD21 3PQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After 3 different run covers which didn’t fit Babycare found one for me at a reasonable price.”

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Posted 5 years ago

“I bought the Tommee Tippee electric steriliser because i heard some good reviews about it. I placed my order and thankfully the steriliser came with fast delivery. I love the steriliser because it's easy to use, it's well designed and has a sleek look to it. On top of that it had the best price which was a bonus. Overall i received great customer service. Thankyou Babycareplus, i will be ordering from you again.”

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Posted 6 years ago

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Posted 6 years ago

“I bought the Tommee Tippee electric steriliser because i heard some good reviews about it. I placed my order and thankfully the steriliser came with fast delivery. I love the steriliser because it's easy to use, it's well designed and has a sleek look to it. On top of that it had the best price which was a bonus. Thankyou Babycareplus, i will be ordering from you again.”

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Posted 6 years ago

“Quick delivery and excellent product”

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Posted 7 years ago

“I saved over 100 pounds on my travel system compared to other leading stores. The customer service was fantastic and delivery quick. I am over he moon and will be using again. Thank baby care plus ????”

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Posted 8 years ago

“Before my purchase I made a Price Match enquiry which was rejected with the information given 'we are unable to match the price you mention due to a price increase on this product.'. I still decided to proceed with the purchase due to very positive customers reviews. I purchased the item on Wednesday 23/03. When I did not receive it and did not receive a dispatch confirmation I contacted Customer Care on Thursday 31/03. I was informed the item was dispatched on Monday 28/03 and was given the tracking number to check with Parcelforce. The information I received from my tracking was the item was collected from the Seller on Thursday afternoon 31/03. I finally received my purchase on Saturday 2/04, 10 days after placing my order. It was stressful time for me and my family as the item I purchased was the travel system for my unborn , so I was really worried I would not be delivered on time. The positive side was time the Customer Care took to respond to my queries and the travel system is as described.”

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Posted 8 years ago

“Great quality, the travel cot is what I wanted and also was delivered after two days only! I will buy again!”

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Posted 8 years ago

“BabyCare+ kept me informed and updated as to the delivery of my item. Car seat was received in a reasonable amount of time and was exactly as advertised.”

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Posted 8 years ago

“I am very happy with my purchase as well as the customer service. I received emails regarding the process of my order so I knew when I will get my order by and I got it on the expected date.”

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Posted 8 years ago

“Poor communication, still no sign of the order I placed after 7 days.”

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Posted 8 years ago

Sorry for all the trouble caused, we aim to offer great customer service but in this instance we had no means of contacting you due to problems caused by refurbishment. I hope you like the product and sincerely hope you can forgive our silly mistake.

Posted 8 years ago

“quick to respond to my problems and sorted them out happy with service”

Helpful Report

Posted 8 years ago

Hi Leanne We are really sorry for the problems caused due to refurbishment but all is on track now and shall be processed/delivered immediately. Thank you for your feedback, we appreciate customer reviews good and bad. Please contact us if you would like to discuss any aspect of your order, we will gladly help.

Posted 8 years ago

“A very easy transaction. Good communication via telephone and email. Reasonably priced with fast dispatch and delivery times.”

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Posted 8 years ago

“Very good customer service when they thought they may not be able to complete my order. I was kept fully informed and received the goods on the promised day.”

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Posted 8 years ago

“Excellent customer service, if i email them, they ring me straight back! I bought a car seat - and a pin fell out. I emailed BabyCare and they got back to me and sent me a new one all within a day. Fantastic!”

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Posted 9 years ago

“The cot was delivered the very next day even though it usually takes longer. It's a beautifully designed cot that's easy to put together. There was some minor damage on one of the panels, however. Overall, I am very pleased with my purchase.”

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Posted 9 years ago

“We ordered two Hauck car seats from BabyCare+. We chose them due to a great price and other favourable reviews. Our items arrived as per the order confirmation and we were able to track our delivery status. After our items arrived, I had to call Babycare to arrange a printed invoice. My call was answered promptly and my request was dealt with immediately. Would definitely order from these people again.”

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Posted 9 years ago

“Brill price on children products”

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Posted 9 years ago

“It was a shame the stock level was not advertised on the site, this resulted in a part order being sent, however, so far we have received very good customer service and communications - it is very likely we will use them again (so long as the remaining item arrives as quoted).”

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Posted 9 years ago

“Brilliant service and the mattress was despatched and delivered within a few days!! Thank you from a very happy customer”

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Posted 9 years ago

Babycareplus is rated 4.8 based on 142 reviews