Babycareplus Reviews

4.8 Rating 142 Reviews
96 %
of reviewers recommend Babycareplus
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Phone:

01535 957174

Email:

babycare@live.co.uk

Location:

61-62 Low Street, Market Hall, Keighley
Keighley
BD21 3PQ

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Anonymous
Anonymous  // 01/01/2019
BabyCare+ kept me informed and updated as to the delivery of my item. Car seat was received in a reasonable amount of time and was exactly as advertised.
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Posted 8 years ago
I am very happy with my purchase as well as the customer service. I received emails regarding the process of my order so I knew when I will get my order by and I got it on the expected date.
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Posted 8 years ago
quick to respond to my problems and sorted them out happy with service
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Posted 8 years ago
Hi Leanne We are really sorry for the problems caused due to refurbishment but all is on track now and shall be processed/delivered immediately. Thank you for your feedback, we appreciate customer reviews good and bad. Please contact us if you would like to discuss any aspect of your order, we will gladly help.
Posted 8 years ago
The cot was delivered the very next day even though it usually takes longer. It's a beautifully designed cot that's easy to put together. There was some minor damage on one of the panels, however. Overall, I am very pleased with my purchase.
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Posted 8 years ago
Polite very helpful. Good shop
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Posted 8 years ago
Good service great price
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Posted 8 years ago
Very good service!!!!
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Posted 8 years ago
Friendly service, excellent choice of stock
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Posted 9 years ago
Great deal on a rain cover Many thanks ,
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Posted 9 years ago
Fantastic selection and reliable price.The way of dealing with customer was superb ....
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Posted 9 years ago
Good service and great lay away service, thank you
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Posted 9 years ago
very helpful
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Posted 9 years ago
good shop for all baby and todler needs .helpfull staff and no presure to buy just come and see if there is anything you require for your children or grand children .
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Posted 9 years ago
Good service
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Posted 9 years ago
Fabulous service I always come back for more.
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Posted 9 years ago
Good range of quality stock at reasonable prices, I love the girls party dresses and suits. I have bought great clothing from Babycare for friends and family.
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Posted 9 years ago
Quality goods at reasonable prices. Friendly and helpful staff
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Posted 9 years ago
Before my purchase I made a Price Match enquiry which was rejected with the information given 'we are unable to match the price you mention due to a price increase on this product.'. I still decided to proceed with the purchase due to very positive customers reviews. I purchased the item on Wednesday 23/03. When I did not receive it and did not receive a dispatch confirmation I contacted Customer Care on Thursday 31/03. I was informed the item was dispatched on Monday 28/03 and was given the tracking number to check with Parcelforce. The information I received from my tracking was the item was collected from the Seller on Thursday afternoon 31/03. I finally received my purchase on Saturday 2/04, 10 days after placing my order. It was stressful time for me and my family as the item I purchased was the travel system for my unborn , so I was really worried I would not be delivered on time. The positive side was time the Customer Care took to respond to my queries and the travel system is as described.
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Posted 8 years ago
The travel cot was out of stock but they still took my money, with the cot to follow once it came into stock. I cannot review the cot until it arrives.
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Posted 8 years ago
Sorry to hear the service was not exceptional, we try our best to meet the demand of every customer and deliver goods in timely manner but occasionally unforeseen circumstances arise which our out of control, please accept our sincere apology for this and we shall get your order out to you soon as possible. If you would prefer a refund we will happily oblige and process this for you immediately, we value your custom and your decision.
Posted 8 years ago
Poor communication, still no sign of the order I placed after 7 days.
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Posted 8 years ago
Sorry for all the trouble caused, we aim to offer great customer service but in this instance we had no means of contacting you due to problems caused by refurbishment. I hope you like the product and sincerely hope you can forgive our silly mistake.
Posted 8 years ago
Babycareplus is rated 4.8 based on 142 reviews