Baby Swimming Shop Reviews

Name: Baby Swimming Shop
Rating: 4.59

4.6 Rating 79 Reviews

90 %

of reviewers recommend Baby Swimming Shop

4.6

Based on 79 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Baby Swimming Shop 5 star review on 28th July 2016

Katy Flint

Baby Swimming Shop 5 star review on 6th July 2016

Claire Preest

Baby Swimming Shop 5 star review on 20th June 2016

Othello Heathwood- Bennett

Baby Swimming Shop 5 star review on 22nd April 2016

Alison Short

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible, placed 2 orders 10 daysa go. 0 communication with them, fake phone number, didnt answering my emails. I've contacted PayPal and this way I took my money back. 120 GPB in total Very bad experience here.”

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Posted 3 years ago

“DON'T ORDER FROM THESE PEOPLE!!!! They took a week to ship just some of my order. I had no update from them. I tried contacting them multiple times on the phone after four days and only got an answering machine. Left messages which weren't returned and only got some flimsy email from them after 5 days saying that some of the items had shipped. These items didn't arrive in time for our holiday (six days after ordering) so had to go buy from somewhere else.”

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Posted 6 years ago

“Received only 1 item. And sent email for tracking my item. Still no reply. And you asking me about service with out completing order”

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Posted 6 years ago

“Item ordered which did not arrive. Contacted via email and phone repeatedly with no response - answer machine each time. Item which was needed for holiday refunded with no response/explanation.”

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Posted 6 years ago

We are really sorry that our service did not reach the level we aim for on this occasion. I had understood that we had contacted you to explain that the item that you ordered was out of stock and that we had had a delay in delivery of new products given the high winds last week. You had explained that you had required the item for your holiday next week and we have confirmed back to you that we would be unable to guarantee delivery and therefore we have refunded you in full. Once again, we do apologise for the inconvenience caused. This is not the level of service that we strive to deliver.

Posted 6 years ago

“I have not received the complete order yet!”

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Posted 7 years ago

“I have not received my order yet.”

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Posted 7 years ago

Patricia, I am really sorry to hear that you have not received your order yet. The item was dispatched 2nd class by Royal Mail on Thursday so it would normally be expected to arrive with you either today or tomorrow. Please let us know (sales@babyswimmingshop.co.uk) if it doesn't arrive in tomorrow's post and we'll send another one out to you. Regards The Baby Swimming Shop

Posted 7 years ago

Baby Swimming Shop is rated 4.6 based on 79 reviews