Bake me a Gift Reviews

Name: Bake me a Gift
Rating: 4.91

4.9 Rating 235 Reviews

98 %

of reviewers recommend Bake me a Gift

Company Reviews

Product Reviews

229

Questions

Visit Website

Phone:

03301333112

Email:

help@bakemeagift.co.uk

Location:

71-75 Shelton Street, Covent Garden, London
WC2H 9JQ

Write Your review

Tell us how Bake me a Gift made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered these for my daughter and thought they were next day delivery. They took 5 days ( including the weekend) to arrive. My daughter was away when they arrived. Hopefully her flat mates enjoyed them. I understood the date I chose to be the date they were to be delivered. £4 delivery should really be first class! If ordering please read the small print.”

Helpful Report

Posted 2 years ago

Hi Karen, Thanks for your comments and sorry for the delivery issue you experienced. The date you select is actually the despatch date not the delivery date. Therefore unfortunately it would not have arrived that date you selected. The service you selected was First Class post and should have only taken 1-2 days ideally so it 5 days still seems a little later than expected I agree. I will ask our customer services team to email you directly on this therefore.

Posted 2 years ago

“The brownies were lovely and it’s a fabulous idea to be able to send baked goodies. However I paid for a tracked next day delivery and never received the tracking notice. As a result the gift waited 5 days before it was collected from reception and the customer service reply was inadequate, just offering me a basic 10% discount on future orders and did not apologise or seek to reimburse me the extra postage charge or acknowledge the mistake and disappointment caused as a sender. I am still waiting on a reply to my follow up email. Sadly I won’t be recommending your service. An apology would have been so much more appropriate.”

Helpful Report

Posted 2 years ago

Thank you for providing some feedback and as one of the co-owners I am sorry that your experience was not as expected. I do feel having the product delivered on time to the correct place and signed for means that your disappointment was a little beyond our control. However, I have asked customer services to get back in touch with you directly on this matter. I do also see that you gave a five star review of the product itself so I am glad they were eventually enjoyed. Thanks Ben Co-owner

Posted 2 years ago

“Arrived on 31st when email said despatched on the 31. Would like correct information”

Helpful Report

Posted 3 years ago

“Flavoured brownies are much better the then the originals Would rather have 12 flavored”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide some feedback. Sorry you didn't quite find the Ultimates quite as tasty as the flavoured ones. We did once try selling 12 single flavours but didnt find many customers wanting those at the time. However we are also going to offer later this year some new combinations of the best selling flavours mixed together as a six and six combination so please do come back and try one of those options. Thanks again

Posted 3 years ago

Bake me a Gift is rated 4.9 based on 235 reviews