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Banggood Reviews

4.4 Rating 8,043 Reviews
A
Happiness Grade
A

Customer Service - Good

96.77%
Industry Average
As long as you don't need customer service then it is OK. But getting a actual human to handle your case, like if a item is defective then you are out of luck.
posted 1 week ago - MB
I use Banggood for radio control items and their service is always first class. Their efforts with tracking information is better than many in country suppliers in the UK. The items are always as advertised and I have never had a quality issue.
posted 2 weeks ago - Marc Bailey
Good service
posted 4 months ago - Zl2vs
I have bought a few items from Banggood and am pleased with goods and the service, no hassle refunds for goods that arrived damaged :)
posted 4 months ago - Anonymous
The service at Banggood was perfect.
posted 5 months ago - Torocsik
always very good service
posted 5 months ago - Graham
Banggood is one of the very few vendors that have always provided excellent customer service. I have been buying products from Banggood for several years now and they are one of the 1st places I go when making a new purchase.
posted 7 months ago - Anonymous
I was told to contact customer service, but they have ignored my requests to withdraw.
posted 8 months ago - Silva
Ordered the Malahit DSP2 SDR Firmware 2.40 on 11/11/2024 via Bangood Expedited Shipping and was given an estimated delivery date range of 27/11/2024 to 4/12/2024. I was therefore amazed to receive it in the U.K. on 18/11/2024 a mere 7 days later, fantastic service from Banggood and courier, well done 👍.
posted 9 months ago - Anonymous
Great service and communication very pleased a1
posted 11 months ago - Anonymous