Barking Mad Dog Care Reviews

Name: Barking Mad Dog Care
Rating: 2.76

2.8 Rating 17 Reviews

41 %

of reviewers recommend Barking Mad Dog Care

Company Reviews

Questions

Metrics

2.8

Based on 17 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01524276476

Write Your review

Tell us how Barking Mad Dog Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having previously had great service and positive experiences with Barking Mad a few years ago, since changing ownership of local branch, we won't be using them again. The current owner) manager Julie is so rude, so snappy and abrupt, I have each time spoken to her come away feeling belittled and almost intimidated. Any simple concerns I raised about my dog, she snaps, 'well that's a change I have to put on form, isn't?', when asking for reassurance in emergency, 'if we can't get hold of you or a second contact, we will take decisions', and rudeness like 'you just listen to me ' or 'i'm not interested in your holiday '. Despite this, we were prepared to book with her for this summer, but apparently some 'host' has cancelled, she's struggling to find other hosts therefore can't take our custom. So petty and unprofessional.”

Helpful Report

Posted 3 months ago

“Now, to be fair, we can't comment on the care as we didn't even get that far. We were shocked at the price alone. £26.40 a day seemed very reasonable, until the lady I spoke to in a call centre on the phone said "it's a one night minimum stay, which is two days". Odd I thought, but still seemed ok I guess, until she told me it was £42 for our dog to be collected and returned (no option to take the dog ourselves) £42?? Where on earth are you taking him?? And not only that, but the woman doing the collecting and dropping off was not to be the person looking after our dog - she was merely a go-between. Then, with the additional £45 assessment fee, I was starting to feel a little ripped off already. Now I understand that BM seem to get very good reviews (although reviews can be bought these days - bear that in mind), I just don't think these kinds of costs are justified to look after a dog for one night. So thanks but no thanks - it'll be cheaper and easier if we cut out the middleman and find someone local ourselves. And at least we'll be able to meet the actual people looking after our dog! I've given two stars instead of one, because we obviously don't know what the service is like. I hope it's very good for those prices!”

Helpful Report

Posted 4 years ago

Barking Mad Dog Care is rated 2.8 based on 17 reviews