BASSO CO have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
This is the best website to get Bags. Got the Stratta Straw Bag and Rivo Shoulder Bag for a pretty good price, they were at my door in 3 days
”
- P.
“
This is the third time I’ve ordered & have been extremely pleased with the quality & the very affordable price! I also have gotten my orders quickly! Most of what I’ve ordered has been to match something else & the color on my tablet has been exactly what I wanted! I appreciate the large color selection. I love my Safina Two Piece Set that I ordered recently.
”
- Alice lorna
“
Very pleased with my purchase from BASSO CO. The quality of the Ghent Parka Jackets were great. The quality & the price were both great. Would highly recommend this product to a friend.
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- Judy nelly
“
I bought the most amazing Half Soul Sneakers here. They were definitely worth it, so
comfortable relaxing and great. Their delivery speed is great. 5 stars for supreme quality.
”
- Bet
“
Ordered Alexas Knot Bikini Set. Quick delivery and amazing quality. I always struggle with bikini
sets but I got the right size here ...holiday ready!!
”
- beaty Jane
“
I ordered Serene Wedge Espadrilles, Thimble Ankle Boots and Genoa Warm Parka Coat. Ordered
on the Friday with saver delivery and the whole package arrived on Monday! Excellent service
and the quality is amazing. All items are true to size and are really flattering. Can't wait to order
more!!!
”
- Milka
“
BASSO CO is my online store of choice. They delivered my shoes to me within 5 days! And
returns are easy. They have a great selection and great prices. Love, Love, Love my Forsha Max
Sneakers!
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- Beryl Liz
“
Shoes arrived in four business days. Shoes were brand new, as promised. I paid only about 60% of retail. No complaints.
I was originally put off by some of the negative reviews, but then noticed that they mainly complained about the hassle of online shopping (shipping costs, complications with returns, etc.), which is normal. And worth it considering the savings. I would buy from BASSO CO again, with confidence.
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- Bridget Michael
“
I have ordered many times from BASSO CO. I have always been pleased with the product and the service. Returns are easy and I appreciate being able to read reviews of the product before I decide to purchase
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- Shawn
“
I've returned my shoes 90 days ago and still haven't received a refund. They said I didn't have the tracking information, but I did and send them a copy of my USPS tracking info. Now they saying I sent it to the wrong address, but I have a representative give me the address I sent it to. Furthermore I have the email that the rep gave me the address. This copy is a fraud, im taking every legal way to receive my money back.
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- Anonymous
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And they not issuing refund.
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- Kristina
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they did say I could return the shoes & receive a refund, but I had to pay for the return shipping.
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- Anonymous
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I have always been happy when ordering from BASSO. They are quick to exchange. Excellent
customer service. In addition, there are so many styles to choose from.
”
- Lila
“
I am glad that I found BASSO CO for my shoes' shopping. They never fail to satisfy my desire for
latest and trendy shoes. The quality, customer service, and return are all perfect. Moreover, I
am also glad to find this site discounted prices and now cyber Monday sale. I am able to grab the
best deals here of up to 10% off on my orders.
”
- phybee
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Found what I wanted (Fruit Slippers), ordered and in a few days I received everything. No hassles, no delays. Excellent service! You all we definitely have my business from now on
”
- Mary judy