BASSO CO Reviews

4.4 Rating 132 Reviews
B-
Happiness Grade

BASSO CO have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

94.87%
Industry Average
This is the best website to get Bags. Got the Stratta Straw Bag and Rivo Shoulder Bag for a pretty good price, they were at my door in 3 days
- P.
This is the third time I’ve ordered & have been extremely pleased with the quality & the very affordable price! I also have gotten my orders quickly! Most of what I’ve ordered has been to match something else & the color on my tablet has been exactly what I wanted! I appreciate the large color selection. I love my Safina Two Piece Set that I ordered recently.
- Alice lorna
Very pleased with my purchase from BASSO CO. The quality of the Ghent Parka Jackets were great. The quality & the price were both great. Would highly recommend this product to a friend.
- Judy nelly
A

Delivery - Fast

92.00%
Industry Average
I bought the most amazing Half Soul Sneakers here. They were definitely worth it, so comfortable relaxing and great. Their delivery speed is great. 5 stars for supreme quality.
- Bet
Ordered Alexas Knot Bikini Set. Quick delivery and amazing quality. I always struggle with bikini sets but I got the right size here ...holiday ready!!
- beaty Jane
I ordered Serene Wedge Espadrilles, Thimble Ankle Boots and Genoa Warm Parka Coat. Ordered on the Friday with saver delivery and the whole package arrived on Monday! Excellent service and the quality is amazing. All items are true to size and are really flattering. Can't wait to order more!!!
- Milka
B-
66.67%
Industry Average
BASSO CO is my online store of choice. They delivered my shoes to me within 5 days! And returns are easy. They have a great selection and great prices. Love, Love, Love my Forsha Max Sneakers!
- Beryl Liz
Shoes arrived in four business days. Shoes were brand new, as promised. I paid only about 60% of retail. No complaints. I was originally put off by some of the negative reviews, but then noticed that they mainly complained about the hassle of online shopping (shipping costs, complications with returns, etc.), which is normal. And worth it considering the savings. I would buy from BASSO CO again, with confidence.
- Bridget Michael
I have ordered many times from BASSO CO. I have always been pleased with the product and the service. Returns are easy and I appreciate being able to read reviews of the product before I decide to purchase
- Shawn
F

Refunds - Difficult

28.57%
Industry Average
I've returned my shoes 90 days ago and still haven't received a refund. They said I didn't have the tracking information, but I did and send them a copy of my USPS tracking info. Now they saying I sent it to the wrong address, but I have a representative give me the address I sent it to. Furthermore I have the email that the rep gave me the address. This copy is a fraud, im taking every legal way to receive my money back.
- Anonymous
And they not issuing refund.
- Kristina
they did say I could return the shoes & receive a refund, but I had to pay for the return shipping.
- Anonymous
88.24%
Industry Average
I have always been happy when ordering from BASSO. They are quick to exchange. Excellent customer service. In addition, there are so many styles to choose from.
- Lila
I am glad that I found BASSO CO for my shoes' shopping. They never fail to satisfy my desire for latest and trendy shoes. The quality, customer service, and return are all perfect. Moreover, I am also glad to find this site discounted prices and now cyber Monday sale. I am able to grab the best deals here of up to 10% off on my orders.
- phybee
Found what I wanted (Fruit Slippers), ordered and in a few days I received everything. No hassles, no delays. Excellent service! You all we definitely have my business from now on
- Mary judy