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Bathrooms And Showers Direct Reviews

4.9 Rating 2,286 Reviews
E
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About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.



We aim to provide knowledge, experience and excellent customer service as well as great products.



We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Refunds
48.00%
- Difficult
Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

E

Refund - Difficult

48.00%
Industry Average
“ Within days of receipt and fitting the silver release button on the loos seat became discoloured and pitted so I arranged to return it through Amazon. I had to send photos. Although the return was due to the item not being of the required standard, Bathrooms And Showers Direct deducted the return carriage cost from the refund. ”
posted 2 months ago - Mr P Gurr
“ I had a response on 22nd April (next working day as was Easter weekend) with an apology and told that my order had been refunded and will be in my account in 2 working days. ”
posted 2 months ago - P
“ Hard to write a review when I had to return item and still awaiting refund ”
posted 3 months ago - J Jarvis
“ There was a delay in regard to receiving my original order; but Inwas kept informed. When the item arrived it was damaged. Customer Service proved to be speedy and efficient, promising my account would be credited with a refund by the end of the day (27/2/25). This has not been received (3/3/25); a,though the damaged item has been collected. ”
posted 4 months ago - Mrs J Wood
“ I ordered online & I received a message to say they didn’t have stock (1-2 weeks). I cancelled & received a full refund. Quick response to emails & quick refund at least. ”
posted 1 year ago - Mr M Regan
“ I was furious and told customer services that this was appalling and I should be fully refunded. ”
posted 1 year ago - Y Gravell
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