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Bathrooms And Showers Direct Reviews

4.8 Rating 2,585 Reviews
A-
Happiness Grade
Read Bathrooms And Showers Direct Reviews

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.



We aim to provide knowledge, experience and excellent customer service as well as great products.



We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Bathrooms And Showers Direct have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

98.99%
Industry Average
excellent delivery, reasonable price
- P Lamb
Great company! The item was exactly as advertised, at a good price, and arrived a day EARLY! Highly recommended.
- A
Nice people, great service when things went wrong, very good communications and a very good price too. Ten out of ten from me.
- B Perkins
A

Delivery - Fast

95.12%
Industry Average
Excellent service, speedy delivery and Quality products!😊👍
- P John Phelan
Very good prices, and very good service. One part of the order was missing on delivery but this was quickly sorted out and delivered a few days later. From start to finish I was kept fully informed.
- L Ellis
Very fast delivery and seamless process
- J Deacon
C

Refunds - Average

63.64%
Industry Average
Great service I bought the wrong cistern and checked beforehand refund policy in case item is incorrect. I did have to pay for the DPD to return the item but got my refund within a couple of days.
- L De Jesus
Bought a shower engine which developed a fault shortly after fitting. Byron in customer service could not have been more helpful liaising with the manufacturer and getting my refund. They kept me in formed over a couple of weeks and chased it up for me. I'll be using them again.
- N
Customer service from Bathrooms And Showers Direct (provided by Afia Ahmed) was excellent. Originally, I was sent the incorrect sized item, which was promptly identified and rectified. Customer Services also followed up on my requests to arrange a return and refund. They were very professional.
- A Meredith
97.51%
Industry Average
Excellent service, speedy delivery and Quality products!😊👍
- P John Phelan
Arrived within 48hrs, perfectly packaged. Excellent service
- T Zucconi
A very good service
- E Haskins