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Bathrooms And Showers Direct Reviews

4.8 Rating 2,461 Reviews
A-
Happiness Grade
Read Bathrooms And Showers Direct Reviews

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.



We aim to provide knowledge, experience and excellent customer service as well as great products.



We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Bathrooms And Showers Direct have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

98.60%
Industry Average
Have been searching for a specific toilet seat for a while. Managed to find it on your website at a good price. Easy to order, also got a Black Friday discount. Delivery next working day, changed it for following day. Delivered by UPS on time and very pleased with purchase and experience.
- Mrs L Powley
Thanks for extra packing but too large, 5 times larger than the product box. Made it unable to deliver to the lockers and needed re-delivery. Cheap price and fast dispatch.
- A
Just what i needed, something to go on ?. Prompt service with good price point.
- Mr P Simmonds
A

Delivery - Fast

95.27%
Industry Average
Excellent service. Prompt delivery A pleasure to do business with Bathrooms and Showers Direct. I certainly recommend them
- Mrs B Nash
Excellent service from ordering the product to delivery.
- Dr M Mesquita
Super speedy delivery. So good I’ve ordered again, but the right one hopefully (my fault) I’ve kept the original order and used on the loo it does fit.
- Mr A Foulds
D

Refunds - Average

52.38%
Industry Average
The sink we ordered was badly packaged, not in the manufacturers box and arrived damaged. It had no attachments which suggests it was just hanging around in a warehouse and should not have been available for sale. We asked for it to be collected but (after having to prove it was damaged) were told to dispose of it ourselves. The only positive was that the refund was made promptly.
- A
Within days of receipt and fitting the silver release button on the loos seat became discoloured and pitted so I arranged to return it through Amazon. I had to send photos. Although the return was due to the item not being of the required standard, Bathrooms And Showers Direct deducted the return carriage cost from the refund.
- Mr P Gurr
I had a response on 22nd April (next working day as was Easter weekend) with an apology and told that my order had been refunded and will be in my account in 2 working days.
- P
97.25%
Industry Average
Product was displayed on the webpage with all the measurements and when despatched arrive quickly and was well packaged. An excellent service
- A
Excellent service. Prompt delivery A pleasure to do business with Bathrooms and Showers Direct. I certainly recommend them
- Mrs B Nash
Excellent service from ordering the product to delivery.
- Dr M Mesquita