Bathrooms And Showers Direct Reviews

4.9 Rating 2,286 Reviews

A-

Happiness Grade

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Bathrooms And Showers Direct have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

98.37%

Industry Average

“ Excellent product, price and service ”

- M Susan Healy

“ Delivery very quick at a good price in comparison to other suppliers. Only small issue is the lid does not sit correctly if cistern fixed against the wall. I had to put a spacer in so lid would sit correctly. Customer happy so all good. ”

- Mr S Williams

“ Excellent service, fair price and quick delivery - I had a clarifying question which was answered politely. Highly recommended ”

- Mr A Rundell

94.79%

Industry Average

“ Quick delivery ”

- Mrs G Kwiatkowska

“ Help full staff & delivery as promised, Return the item as not suitable, Staff gave advise how to return. Good company. ”

- A

“ Delivery very quick at a good price in comparison to other suppliers. Only small issue is the lid does not sit correctly if cistern fixed against the wall. I had to put a spacer in so lid would sit correctly. Customer happy so all good. ”

- Mr S Williams

48.00%

Industry Average

“ Within days of receipt and fitting the silver release button on the loos seat became discoloured and pitted so I arranged to return it through Amazon. I had to send photos. Although the return was due to the item not being of the required standard, Bathrooms And Showers Direct deducted the return carriage cost from the refund. ”

- Mr P Gurr

“ I had a response on 22nd April (next working day as was Easter weekend) with an apology and told that my order had been refunded and will be in my account in 2 working days. ”

- P

“ Hard to write a review when I had to return item and still awaiting refund ”

- J Jarvis

95.91%

Industry Average

“ Excellent product, price and service ”

- M Susan Healy

“ Very good fast service ”

- Mr S Hugh

“ Excellent service ”

- A

Bathrooms And Showers Direct Reviews

Price - Excellent

Delivery - Fast

Refunds - Difficult

Customer Service - Good