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Bathrooms And Showers Direct Reviews

4.8 Rating 2,235 Reviews
A
Happiness Grade
Read Bathrooms And Showers Direct Reviews

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.



We aim to provide knowledge, experience and excellent customer service as well as great products.



We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

A

Customer Service - Good

95.99%
Industry Average
Ordered on a Thursday evening and fully expected to have to wait until the following week for my new toilet seat. It came on Saturday well packaged. A very prompt and efficient service.
posted 2 days ago - A
Very rarely and I prompted to give feedback-on this occasion I have to say this is a rare occasion where customer service went above and beyond. Item ordered and received had a flaw. Having contacted customer services over a bank holiday weekend, they responded on the next working day and had arranged over replacement to be sent out under the warranty which arrived the following day. If only more companies follow suit.
posted 1 week ago - M
Excellent customer support! I accidentally ordered the wrong item, and the team went above and beyond to help me find the correct one. They asked for photos, liaised directly with Roca on my behalf, and kept me updated throughout. So helpful and professional – I’m really pleased with the service!
posted 1 week ago - A
Top marks for service, price and delivery.
posted 2 weeks ago - K Brown
Very fast service and competitive price.
posted 2 weeks ago - Mr J Reeve
Great and prompt service!
posted 2 weeks ago - Mr B Patel
Excellent service and will definitely use again. There was a problem with one of the deliveries and it was fixed immediately. Thank you
posted 2 weeks ago - R Breese-Davies
Great service. Delivered ahead of time. Will defo use again
posted 2 weeks ago - Mrs D Howells
Very quick and efficient service. I would buy from them again.
posted 3 weeks ago - A
Item was broken on delivery. Emailed company, immediate response and dispatch of replacement. Received new item next day in good order. Excellent customer service!
posted 3 weeks ago - Mr Y Lok