Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,228 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very rarely and I prompted to give feedback-on this occasion I have to say this is a rare occasion where customer service went above and beyond. Item ordered and received had a flaw. Having contacted customer services over a bank holiday weekend, they responded on the next working day and had arranged over replacement to be sent out under the warranty which arrived the following day. If only more companies follow suit.”

Helpful Report

Posted 3 hours ago

“Excellent customer support! I accidentally ordered the wrong item, and the team went above and beyond to help me find the correct one. They asked for photos, liaised directly with Roca on my behalf, and kept me updated throughout. So helpful and professional – I’m really pleased with the service!”

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Posted 11 hours ago

“Very good communication and quick delivery”

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Posted 3 days ago

“Top marks for service, price and delivery.”

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Posted 4 days ago

“Very fast service and competitive price.”

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Posted 6 days ago

“Great and prompt service!”

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Posted 1 week ago

“Excellent service and will definitely use again. There was a problem with one of the deliveries and it was fixed immediately. Thank you”

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Posted 1 week ago

“Great service. Delivered ahead of time. Will defo use again”

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Posted 1 week ago

“Very quick and efficient service. I would buy from them again.”

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Posted 1 week ago

“Decent price and really fast delivery. Would recommend.”

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Posted 2 weeks ago

Thank you for your kind words! We’re happy to hear you were happy with the price and delivery. Your recommendation means a lot to us. Best regards, BASD Customer Service

Posted 1 week ago

“The website was easy to navigate, you had the req`d toilet seat in stock at the best price I could find, it arrived according to the tracking data, I fitted it that day. Great outcome, thanks!”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave such a positive review! We're happy to hear you found our website easy to navigate and that your order arrived on time. It’s great to know that you were able to fit your new toilet seat right away. Your satisfaction is our priority! Best regards, BASD Customer Service

Posted 1 week ago

“Item was broken on delivery. Emailed company, immediate response and dispatch of replacement. Received new item next day in good order. Excellent customer service!”

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Posted 2 weeks ago

Thank you for your feedback! We're happy to hear that our team promptly addressed the issue and that you received the replacement so quickly. Your satisfaction is very important to us, and we appreciate your kind words about our customer service. Best regards, BASD Customer Service

Posted 1 week ago

“Great service and very fast despatch. Would use again.”

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Posted 2 weeks ago

Thank you for your lovely review! We're happy to hear you experienced great service and fast dispatch. We’re always here for you and look forward to serving you again! Best regards, BASD Customer Service

Posted 1 week ago

“Good service & quick delivery”

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Posted 2 weeks ago

Thank you for your great review! We're happy that you experienced good service and quick delivery. Your support means everything to us, and we look forward to serving you again in the future. Best regards, BASD Customer Service

Posted 1 week ago

“Great price and swift delivery. I’m very pleased with the service.”

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Posted 2 weeks ago

“Excellent service from Bathrooms & Showers Direct. Right product at a good price. The Roca Debba Toilet Seat itself would however get 1 star for looking stylish, but no more than that because of repeated failures of the seat, the lid and the soft close mechanism.”

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Posted 2 weeks ago

“Fantastic customer service, when dealing with my telephone query. The order process was brilliant, and the quick delivery was perfect. Product was a dream to install. Brilliant site and company. Thanks for everything.”

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Posted 2 weeks ago

“Really pleased with order of two toilet seats - quick delivery and great price. Highly recommend.”

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Posted 2 weeks ago

“Really fast delivery, tap looks great quality.”

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Posted 2 weeks ago

“The process was seamless. Ordered the items and they were delivered very quickly. Excellent service.”

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Posted 2 weeks ago

Bathrooms And Showers Direct is rated 4.8 based on 2,228 reviews