Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,229 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a couple of toilet roll holders as they were very competitive on price. They had to be ordered from the supplier but I was informed of the delay and the items arrived within the time promised. I’d not heard of this company before but I’d certainly use them again.”

Helpful Report

Posted 2 months ago

“Best price I could see online. Genuine product. Well wrapped. Fast dispatch. Smooth transaction.”

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Posted 2 months ago

“Next day delivery, very fast”

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Posted 2 months ago

“Excellent customer service”

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Posted 2 months ago

“Fantastic service and speedy delivery. Thank you”

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Posted 2 months ago

“Hard to write a review when I had to return item and still awaiting refund”

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Posted 2 months ago

Hi Jill We sent you an email with returns information on 14th March. We have not yet received the towel rail back so have not been able to refund you. We have had no communication from you to confirm the return, give tracking onformation nor chasing the refund so I am a little surprised you felt the need to rate us based on no information. If you can please email us the details of the return parcel, who sent it, tracking number etc, we will look into this urgently. Regards Becky Ellis Customer Service Manager BASD

Posted 2 months ago

“I needed a hinge for a Duravit toilet seat. At 10 years old I struggled to find one, but B&SD had a pair. Quick delivery and a resonable price. BTW it worked,”

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Posted 2 months ago

“Excellent”

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Posted 2 months ago

“This was my first order from this company, just for a replacement Duravit loo seat that was out of stock in most places. Customer service by both phone and live chat was excellent and delivery very fast indeed so all good. I would definitely recommend. Thank you!”

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Posted 2 months ago

“Correct items delivered without delay”

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Posted 2 months ago

“Absolutely perfect The Comfort Height WC pan for my beach bungy. Height of waste and water inlet spot on. lovely piece of kit. Superbly manufactured and packed carefully and extremely well. Delivery was quick and on time to quite a dificult place. Full matks all round. Extremely pleased KD”

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Posted 2 months ago

“Excellent prices delivery and customer support very pleased”

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Posted 2 months ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices, delivery, and customer support to your liking. Your satisfaction is our top priority, and your feedback encourages us to keep improving. Should you need any further assistance, please feel free to get in touch! Best regards, BASD Customer Service

Posted 2 months ago

“Good service !”

Helpful Report

Posted 2 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with our service. Your satisfaction means a lot to us, and we appreciate your support. If you need anything else, just let us know! Best regards, BASD Customer Service

Posted 2 months ago

“Very good service thankyou”

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Posted 2 months ago

Thank you for your wonderful 5-star review, Mrs! We're so glad to hear that you had a very good experience with our service. Your kind words inspire us to continue delivering great support. If you need anything else, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 2 months ago

“I got 2 Roca toilet seats, I am very happy with this purchase. the quality is great and Becky was very friendly and helpful. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your Roca toilet seats and that Becky provided you with friendly and helpful service. Your recommendation means a lot to us, and we appreciate your support. If you need assistance in the future, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Thank you for your excellent 5-star review. We're happy to hear that you found our service to be top-notch. Your feedback means the world to us and motivates our team to keep delivering great experiences. If you need any further assistance, please feel free to reach out! Best regards, BASD Customer Service

Posted 2 months ago

“Byron was incredibly helpful. Great service that meant we received a much needed item, much quicker than from other suppliers.”

Helpful Report

Posted 2 months ago

Thank you for your amazing 5-star review! We're thrilled to hear that Byron was able to assist you and that you received your item quickly. Providing great service is our goal, and your feedback truly motivates us to keep improving. If there's anything else you need, just let us know! Best regards, BASD Customer Service

Posted 2 months ago

“For item I wanted perfect unit at a good price. If I need further spares I will go there again”

Helpful Report

Posted 2 months ago

Thank you for your outstanding 5-star review. We're delighted that you found the perfect unit at a great price. Your trust in us for future spares means a lot, and we look forward to serving you again. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 2 months ago

“Prompt delivery and good products”

Helpful Report

Posted 2 months ago

Thank you for your excellent 5-star review! We're thrilled to hear that you enjoyed our prompt delivery and good products. Your satisfaction is what drives us, and we appreciate your feedback. If you have any questions or need further assistance, we're here to help! Best regards, BASD Customer Service

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Thank you for your excellent 5-star review! We’re thrilled to hear that you experienced great service. Your feedback means the world to us and encourages our team to keep up the good work. If you ever need further assistance, please don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 2 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,229 reviews