Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,230 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, straightforward service. Will shop here again.”

Helpful Report

Posted 2 months ago

“Helpful on the phone directing us to google for payment and the delivery was prompt ...thank you”

Helpful Report

Posted 2 months ago

“My order arrived on time and I was able to track it easily, the product was well packed to ensure it didn't get damaged and is exactly what I ordered. I'm very impressed with this company and will definitely use them again”

Helpful Report

Posted 2 months ago

“Excellent Service.”

Helpful Report

Posted 2 months ago

“Great service and fast delivery of products. An easy to use website.”

Helpful Report

Posted 2 months ago

“great service. quick delivery. 3rd time i have made purchases. always good”

Helpful Report

Posted 3 months ago

“Very speedy delivery. Happy with the item. Much better range of products than DIY stores and would purchase from you again.”

Helpful Report

Posted 3 months ago

“Excellent service with on time delivery as notified”

Helpful Report

Posted 3 months ago

“Perfect item and excellent delivery.”

Helpful Report

Posted 3 months ago

“Used before , good product , delivered as promised”

Helpful Report

Posted 3 months ago

“Excellent service very efficient and cost effective replacement part”

Helpful Report

Posted 3 months ago

“Even though the first sink arrived damaged, the store handled the situation professionally. Communication was quick and hassle-free – the replacement was delivered, and the broken sink was picked up within a day. The whole process was smooth and stress-free. I highly recommend this store for its outstanding customer service and reliability!”

Helpful Report

Posted 3 months ago

“Excellent customer service - regular updates on deliveries and very helpful technical support”

Helpful Report

Posted 3 months ago

“Great communication and fast delivery, I will use them again.”

Helpful Report

Posted 3 months ago

“VERY PLEASED! The toilet was so well packed there was no way it could damaged- fast delivery too. Cheers!👍”

Helpful Report

Posted 3 months ago

“First time I have used this company, all was as expected and how it should be!”

Helpful Report

Posted 3 months ago

“Made and paid for my order with B&SD online. They contacted me to say the bath was no longer manufactured (fair enough), they had forgotten to remove it from the website and that "anyway you only bought the feet", which we both knew to be a lie, as we both had a copy of the invoice. They offered me a replacement - 50% more expensive, but with a 10% discount. I countered with a split where we both equally felt the pain of their mistake, which was flatly refused, saying their T&Cs protected them.”

Helpful Report

Posted 3 months ago

“Good service, item quickly despatched. Thought delivery charge was on the expensive side for a small item but overall happy with purchase.”

Helpful Report

Posted 3 months ago

“We recieved the product the next day, lovely product, arrived safely packaged and fitted excellently, product quality was excellent. Great customer service”

Helpful Report

Posted 3 months ago

“brilliant service”

Helpful Report

Posted 3 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,230 reviews