Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,231 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably straightforward to order except the payment. It says that if you do not have a PayPal account you can click the 'Pay by credit card' button, except there wasn't one. I abandoned the order and tried again, this time at the same 'Paypal' level it went straight to pay by credit card. Obviously a web page glitch. Delivery was next day as promised and the product was well packed. If it hadn't been for the glitch you would have got 5 stars.”

Helpful Report

Posted 3 months ago

Thank you for your insightful 4-star review! We appreciate your feedback regarding the payment process and apologize for any confusion caused by the website glitch. It’s great to hear that your delivery was prompt and the product was well packed. Your experience helps us improve, and we’re committed to making your future orders seamless. If you have any questions or need assistance, please feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“I had no problem ordering on the phone. I had a problem with the posting, again the staff extreemly helpful and kept in touch. The box was very badly damaged, luckly contents intact.”

Helpful Report

Posted 3 months ago

Thank you so much for your kind 5-star review, Valerie! We're thrilled to hear that our staff provided you with excellent support during your order process and kept you updated. We understand how frustrating shipping issues can be, and we’re glad to know that despite the damaged box, your contents arrived intact. Your feedback really motivates us to keep up our level of service. If you need anything else, please feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“Fast delivery, excellent service…”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced fast delivery and excellent service. Your kind words motivate our team to keep up the great work. If you need any further assistance, feel free to reach out anytime! Best regards, BASD Customer Service

Posted 3 months ago

“Easy to find product required with fast delivery.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re happy to know that you found the product you needed easily and that it arrived quickly. Your positive feedback means a lot to us and motivates our team to keep up the great work. Best regards, BASD Customer Service

Posted 3 months ago

“Toilet seat arrived quickly good service”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review. We’re happy to hear that your toilet seat arrived quickly and that you experienced great service. Your satisfaction is our top priority, and we truly appreciate your feedback. If you need anything else in the future, feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“I ordered a Roma wc seat and it was just we needed- perfect”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re happy to hear that the Roma WC seat was exactly what you needed. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“Very clear information on the website, so I was confident that I was ordering the right thing. Excellent communication and fully trackable order which was extremely useful.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star review! We’re happy to hear that our website provided clear information, helping you feel confident in your order. It’s great to know that our communication and order tracking added to your experience. Your satisfaction is our top priority, and we truly appreciate your feedback! Best regards, BASD Customer Service

Posted 3 months ago

“Excellent toilet seat and easy to order fyi Duravit 006389 Starck 3 Soft Close Toilet Seat White. Best price compared to other websites and amazon- at least £30 cheaper. Well packaged arrived on time and easy to fit. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re happy to hear that you're pleased with the Duravit toilet seat and the value you found on our website. It’s great to know that your order arrived on time and was easy to fit. Your feedback is greatly appreciated, and it encourages us to keep delivering the best service possible. If you need any further assistance, we’re here to help! Best regards, BASD Customer Service

Posted 3 months ago

“Greate item and fast delivery”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your item and that your delivery was fast. Your positive feedback means a lot to us and motivates our team to keep up the great work. If you need anything else, feel free to get in touch! Best regards, BASD Customer Service

Posted 3 months ago

“Product delivered on time and exact we ordered. Very good service and price.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that your order was delivered on time and matched what you were looking for. Your feedback about our service and pricing means a lot to us. We strive to keep our customers satisfied, and your kind words motivate us to continue doing our best. If you need anything else in the future, feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“Fast and efficient service, happy to use them anytime.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast and efficient. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Best regards, BASD Customer Service

Posted 3 months ago

“Good website, reasonable price and goods well delivered.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review, Thomas! We're thrilled to hear that you found our website user-friendly and that your goods were delivered smoothly. Your satisfaction is our priority, and we greatly appreciate your feedback. If you need anything else in the future, feel free to reach out! Best regards, BASD Customer Service

Posted 3 months ago

“Good products, delivered on time and well packaged.”

Helpful Report

Posted 4 months ago

“Great delivery time and service”

Helpful Report

Posted 4 months ago

“Fair price and very fast delivery +++++”

Helpful Report

Posted 4 months ago

“Very efficient service and delivery of tap”

Helpful Report

Posted 4 months ago

“Very good service , thank you very much for replacing the chipped part of the toilet prominently without any Squabbles Special thanks to Becky who dealt with every thing in professional and friendly way ( I am a difficult customer)Your company is l lucky to have her working for you . Best wishes and ❤️🌹🧸Fawzia paterson (Dr)”

Helpful Report

Posted 4 months ago

“A mark of a company is how thy do when something goes wrong, in my case a cracked toilet seat was dealt with efficently and the problem was resolved. WELL DONE!”

Helpful Report

Posted 4 months ago

“Excellent!”

Helpful Report

Posted 4 months ago

“I needed a replacement Roca toilet seat and lid for my bathroom, and found it on Bathroom & Showers Direct's website at a very competitive price. Delivery was very prompt and I'm very happy with the product.”

Helpful Report

Posted 4 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,231 reviews