Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,232 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery and secure packaging. Thank you.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We're delighted to hear that you received your order promptly and that the packaging met your expectations. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you need anything further, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Duravit 2nd Floor Toilet Seat. Clear communication about delivery and item was delivered, well wrapped and in a timely manner! Thank You”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We're so pleased to hear that you experienced clear communication about your delivery and that your item arrived well wrapped and on time. Your satisfaction is our priority, and your feedback inspires us to keep delivering excellent service. If you need any further assistance, please don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Very helpful when spoke to you direct thanks”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review, Mr! We're really glad to hear that you found our team helpful when you spoke to us directly. Your satisfaction is incredibly important to us, and we appreciate your feedback. If you need anything else or have more questions in the future, don't hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“The sink was double boxes with plenty of impact materials so not a mark on it. Perfect condition. Really happy.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing 5-star review! We're thrilled to hear that your sink arrived in perfect condition, packed securely with all the necessary materials. Your satisfaction is our priority, and it's fantastic to know that you're so happy with your purchase. If you need any further assistance, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“They had exactly whaI wanted. A good choice of products. Easy to use website and very prompt delivery.”

Helpful Report

Posted 4 months ago

Thank you for your awesome 5-star review! We're thrilled to hear that you found exactly what you were looking for and had a smooth experience with our website and delivery. Your satisfaction is incredibly important to us, and we appreciate your feedback. If there's anything else we can assist you with, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Comparatively priced good communication and prompt delivery service, would recommend and will use again”

Helpful Report

Posted 4 months ago

Thank you for your generous 5-star review! We truly appreciate your kind words about our communication and prompt delivery service. It's wonderful to hear that you would recommend us and plan to use us again. Your satisfaction is our priority, and we look forward to serving you in the future! Best regards, BASD Customer Service

Posted 4 months ago

“An excellent experience with Bathrooms & Showers Direct, a brilliant product and quick smooth delivery”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review! We're thrilled to know that you had an excellent experience with Bathrooms & Showers Direct and that you loved your product. It's great to hear that the delivery was quick and smooth as well. Your satisfaction is very important to us, and we appreciate your kind feedback! If you ever need assistance in the future, don't hesitate to reach out. Best regards, BASD Customer Service

Posted 4 months ago

“Item as described and prompt delivery”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We're glad to hear that your item was just as described and that you experienced prompt delivery. Your satisfaction is very important to us, and we appreciate your feedback. If you need assistance in the future, please don't hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Really good experience with this company. I chose them because they were the best value for the specific item I needed, but the service was fast and items delivered quickly. No issues at all. Would recommend.”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review! We're so glad to hear that you had a great experience with us and found our service to be fast and reliable. Your recommendation means a lot, and we're here whenever you need assistance again in the future! Best regards, BASD Customer Service

Posted 4 months ago

“Product arrived promptly. , well wrapped, and, surprisingly, extra-boxed. It was in perfect condition. Thank you.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that your product arrived promptly and in perfect condition, thanks to our careful wrapping and extra boxing. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Excellent Service”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review! We're thrilled to hear that you experienced great service with us. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you ever need assistance or have any questions in the future, don't hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Toilet seat was spot on & delivered extremely quickly”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review! We’re thrilled to hear that the toilet seat was spot on and that it arrived quickly. Your feedback is greatly appreciated and inspires us to continue providing top-notch service. If you have any other questions or need further assistance, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Great service and product arrived well protected from damage and within 2 days of ordering!”

Helpful Report

Posted 4 months ago

Thank you for your incredible 5-star review, Mrs! We're thrilled to hear that your product arrived quickly and was well protected from damage. Your satisfaction is our priority, and we truly appreciate your feedback. If you need any further assistance, please feel free to reach out to us! Best regards, BASD Customer Service

Posted 4 months ago

“Easy, fast and reliable”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review! We’re so glad to hear that you found our service easy, fast, and reliable. Your positive feedback inspires us to maintain our high standards. If there's anything else we can assist you with, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Excellent , delivered on time thank you”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review! We're delighted to hear that your order was delivered on time. Your satisfaction is our priority, and we appreciate your kind feedback. If you need any further assistance, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Competitevily priced, and great shipping costs compared to some retailers who think it's ok to charge £30 plus for small delivery items. The tap i ordered was delivered within the time frame and communication about the order and delivery was excellent, with replies to email queries being received within an hour of sending.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Mr! We're thrilled to hear that you found our prices competitive and our shipping costs reasonable. It's great to know that your tap arrived on time and that you received timely communication regarding your order. We pride ourselves on our customer service, and your feedback truly motivates us to continue providing the best experience possible. If you have any further questions or need assistance, don’t hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Excellent fast service ,will top of my list for any future needs”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review! We're thrilled to hear that you had an excellent experience with our fast service. It means a lot to us that you will keep us in mind for your future needs. If there's anything else we can help you with, please don't hesitate to reach out! Best regards, BASD Customer Service

Posted 4 months ago

“Very good products at reasonable prices, would recommend.”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review! We're so glad to hear that you found our products to be great and reasonably priced. Your recommendation means a lot to us, and we strive to offer the best for our customers. If you ever need assistance or have questions, don’t hesitate to get in touch! Best regards, BASD Customer Service

Posted 4 months ago

“Your online form has a huge issue, adding ones delivery address does not ensure that the parcel gets to client. One would expect a delivery address would be a finite instruction! Apparently you have a tick box that separately has to be ticked to action it, I did not see it. Upon completion (as I thought) the screen clears so you don't get a chance to review the page again, as I said, a delivery address is where you want it to go, if that's not the case the box would be left blank! But it had my address in it because thats was my instruction. Anyway upon receiving a email instructing me to pick it up (shock to me) I expressed my original instruction on phone to yourselves direct and had now to pay for the apparent "free" delivery. On the day of delivery, unknown to me, the parcel address had been corrupted, my door number 15 became 5. The delivery data is only found hidden below a random banner on the email from the van driver company. It took some time to find it, the email gave no clue that this information was included so was extremely lucky to find this hidden information. It had a photo of my alleged door step. We were in & no delivery had been undertaken. On surching our 70 unit estate for a door which matched the porch photo, I found my parcel, some 300 yards from our home... that ain't great!”

Helpful Report

Posted 4 months ago

“Great service, item arrived on time”

Helpful Report

Posted 4 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,232 reviews