Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,234 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

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Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your online form has a huge issue, adding ones delivery address does not ensure that the parcel gets to client. One would expect a delivery address would be a finite instruction! Apparently you have a tick box that separately has to be ticked to action it, I did not see it. Upon completion (as I thought) the screen clears so you don't get a chance to review the page again, as I said, a delivery address is where you want it to go, if that's not the case the box would be left blank! But it had my address in it because thats was my instruction. Anyway upon receiving a email instructing me to pick it up (shock to me) I expressed my original instruction on phone to yourselves direct and had now to pay for the apparent "free" delivery. On the day of delivery, unknown to me, the parcel address had been corrupted, my door number 15 became 5. The delivery data is only found hidden below a random banner on the email from the van driver company. It took some time to find it, the email gave no clue that this information was included so was extremely lucky to find this hidden information. It had a photo of my alleged door step. We were in & no delivery had been undertaken. On surching our 70 unit estate for a door which matched the porch photo, I found my parcel, some 300 yards from our home... that ain't great!”

Helpful Report

Posted 4 months ago

“Great service, item arrived on time”

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Posted 4 months ago

“Great service. Good products and excellent on time delivery.”

Helpful Report

Posted 5 months ago

“Easy to use website and great price as well. Really quick delivery. Great commiunications from B&S”

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Posted 5 months ago

“Easy to order and delivery was very quick with helpful updates.”

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Posted 5 months ago

“Great service, price and after sale service.”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review! We're delighted to hear that you were pleased with our service, pricing, and after-sale support. Your feedback motivates us to keep providing top-notch experiences for our customers. We're here to help whenever you need us! Best regards, BASD Customer Service

Posted 5 months ago

“Received package undamaged when they said would what’s not to like perfect 👍”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review, John! We're happy to hear that your package arrived undamaged and on time. Making sure our customers are satisfied is our top priority, and your feedback puts a smile on our faces. We appreciate your support! Best regards, BASD Customer Service

Posted 5 months ago

“Very good price(half that of Amazon), easy to order and very prompt delivery the next day. Thank you very much!”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review! We're delighted to hear that you found our prices competitive and enjoyed a seamless ordering experience with prompt next-day delivery. Your kind words mean a lot to us, and we truly appreciate your support! Best regards, BASD Customer Service

Posted 5 months ago

“Great service and product”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review! We're delighted to hear that you were pleased with our service and product. Our team works hard to ensure everything meets your expectations, and it’s wonderful to know we hit the mark for you. Your support means a lot to us! Best regards, BASD Customer Service

Posted 5 months ago

“I cannot praise this company highly enough and would most certainly recommend them for their customer service and support. Thank you”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star review, Helena! We're absolutely delighted to hear your kind words about our customer service and support. It's truly our mission to provide the best experience possible, and knowing that you felt valued means everything to us. Your recommendation is greatly appreciated! Best regards, BASD Customer Service

Posted 5 months ago

“Excellent communication”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to know that you found our communication to be excellent. Keeping our customers informed is a top priority for us, and we're glad it made your experience even better. Your feedback is truly appreciated! Best regards, BASD Customer Service

Posted 5 months ago

“Quick delivery and good price. Excellent communication of product supply”

Helpful Report

Posted 5 months ago

Thank you for the fantastic 5-star review. We're happy to hear that you were pleased with the quick delivery and pricing. Excellent communication is key for us, and we're glad that you found it helpful. Your satisfaction means a lot to us! Best regards, BASD Customer Service

Posted 5 months ago

“Easy to order fast delivery with no problem”

Helpful Report

Posted 5 months ago

Thank you for your fantastic 5-star review! We're happy to hear that you found the ordering process easy and enjoyed fast delivery. Your satisfaction means a lot to us, and we’re here to ensure a seamless experience every time. Best regards, BASD Customer Service

Posted 5 months ago

“Very good service, got it it on time”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star review! We’re delighted to hear that you received your order on time. Providing timely service is important to us, and it’s great to know we met your expectations. Your feedback is truly appreciated! Best regards, BASD Customer Service

Posted 5 months ago

“Very good service. Quick and easy to install, just how I like it. :)”

Helpful Report

Posted 5 months ago

Thank you so much for your brilliant 5-star review! We're delighted to hear that you found our service to be quick and the installation easy. Making things hassle-free for our customers is our goal, and your feedback truly means a lot to us! Best regards, BASD Customer Service

Posted 5 months ago

“Original toilet seat hinges failed after six months. After sales support was fantastic though. Issue reported and dealt with swiftly with a replacement. Excellent customer service!”

Helpful Report

Posted 5 months ago

Thank you so much for your amazing 5-star review, Chris! We're delighted to hear that our after-sales support met your expectations and that we could swiftly resolve the issue with your toilet seat hinges. Providing excellent customer service is our priority, and your feedback truly motivates us to keep doing our best. We appreciate your kind words! Best regards, BASD Customer Service

Posted 5 months ago

“Delivered with out a hitch just got to fit it”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review! We're happy to hear that your delivery went smoothly. We're confident you'll enjoy fitting your new purchase, and we’re here if you have any questions along the way. Your support means the world to us! Best regards, BASD Customer Service

Posted 5 months ago

“Service was excellent, delivery was extremely quick, the hole process was quick and easy, thank you”

Helpful Report

Posted 5 months ago

Thank you for your amazing 5-star review! We're delighted to hear that you found our service excellent and the delivery quick. Making the entire process smooth and easy is what we strive for, and your feedback truly makes our efforts worthwhile. Best regards, BASD Customer Service

Posted 5 months ago

“All good thanks. Packed very well”

Helpful Report

Posted 5 months ago

Thank you for your excellent 5-star review! We're happy to hear that your order was packed well. We take great care in ensuring our products are protected during shipping. Best regards, BASD Customer Service

Posted 5 months ago

“The communication from Bathroom and Showers Direct was brilliant and the order arrived well packaged and within the confirmed delivery slot.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful 5-star review! We're happy to hear that you were pleased with our communication and the packaging of your order. It means a lot to us to know that we hit the mark on delivery as well. BASD Customer Service

Posted 5 months ago

Bathrooms And Showers Direct is rated 4.8 based on 2,234 reviews