“Im still waiting to receive the battery so IM not impressed by the service provided. Actually im very disappointed. I would not recommend Battery Masters to anyone.”
“The power device / battery plug in you sent broke on first attempt to use it. The ends (crocdile clips) were very flimsy and not big enough to cap on the battery I purchased. Could this be replaced with a better version. I am having to use my own car battery charger to charge the lithium battery.”
“I bought a 36AH Battery Masters Ultramax lithium battery to replace a small 20AH lead acid battery but failed to understand that the lithium battery could not deliver the current I required so unfortunatly the purchase has been a waste of money.”
“Batteries supplied were poor - only 39 cycles on each battery. They were OK for the first few discharge cycles, but now Batteries will drop to Zero if they are left discharging when 40% of battery charge remains. The maximum discharge current that has been used for these batteries is 100 A.”
“Took payment for my order and then mailed to say they didnt have stock of the battery and didnt know if they were getting any more in. Also had previous trouble trying to get a refund / replacement on a battery that had failed within the 12 month warranty. Had to wait nearly a month for them to test the the returned battery before they would re-issue. Good priced batteries and fast delivery, but customer care and response needs improving drastically.”
“Customer service is non existent! Send me different item to what was advertised and what I ordered and could get a response to return the item so was a complete waste of time and money. Wouldn’t recommend or use again !”
“So far, so good. I've got a new lithium battery for my power buggy, and it's my first time with a lithium battery. I've used it six times so far, and it doesn't even look like I'll run out. And at a price, not much more than an acid battery.”
