“My order did not arrive as it was lost by the carrier. I received one email from Beatvibes saying they were looking into this but have heard nothing even after sending further emails asking for updates.
I have requested a full refund but still heard nothing.
Customer service by this company is extremely poor.
I am now seeking a refund through Paypal.”
“** BAD PRODUCT ALERT ** Left ear pod does not work, battery life is poor but the worst thing is that customer services do not respond to my repeated Emails. All I want is a refund, my first ever bad experience of buying on the internet, don't buy from these jokers, buy from AMAZON”
“Product came faulty
I could not hear when using the pods in a telephone call.
Had to contact customer services a number of times to get a response. Furthermore I was told that I would have to pay the postage recorded delivery costs to return the product that came faulty in the first place.
Unexpected after reading such reviews. Would never buy ever agin from this site!they need to improve internal procedures and be more accommodating to customers.”
“I received my beatvibes a couple of weeks ago. I have since contacted customer sales to explain that the left earplug is not working. No one has replied and I have a faulty product that I cannot use!”
“Bad start from the off as the delivery driver threw them over the gate as no one was in! Had trouble with the left ear piece cutting out. Battery last no where near what it is ment to and turned up with no manual or instructions.so had to look up the functions myself. Iv emailed beatvibe three days ago and still no reply!”
“DO NOT BUY HERE! THE HEADPHONE ARRIVED DAMAGED AND I HAVE BEEN CONTACTING THEM SINCE VIA EMAIL WITH ABSOLUTELY NO REPLY.
I AM REQUESTING FOR A NEW PAIR OR A REFUND BUT THEY DO NOT REPLY SO YOU END UP ABSOLUTELY NO WHERE. DO NOT BUY! DO NOT WASTE YOUR TIME! THE WORSE COMPANY I HAVE COME ACROSS TO DATE. AT LEAST HAVE THE COURTESY TO REPLY TO YOUR CUSTOMERS WHO HAVE PAID YOU! ANYONE READING THIS PLEASE AVOID WASTING YOUR TIME AND MONEY!”
“I received my Beatvibes, cannot pair and have contacted customer services immediately a week ago for a refund or have a closer assessment of this item, but have not had a response so this is a bad review, would not recommend, customer service is poor, item is faulty and have wasted my money!!!”
“Don’t know what product is like as have not got it yet
Been tracking and it said would be delivered no later than 8/819 and low and behold it has not arrived
So far not a good advert see if they arrive tomorrow
Would have been easier to have used amazon and I would not have had to pay postage”
“Have been waiting for 9 days so far for this order had a delivery date for 5th August, have contacted for an update yet had no reply, the company was very quick to take my money, beginning to think this is a scam. Be very wary of this company will keep you guys updated if my delivery arrives.”
“I hate these so much. I can only get music to play from one earphone at a time. They constantly keep disconnecting and no instructions were sent with these on how they work or what the lights mean. I hate these. Do not waste your money.”
“I would not recommend thes. First of all the sound is really and to make it even worse the two ears never work together. It's always one of them working and then when I tried to contact the seller they never replied to me so then I checked their website about return and it said they don't do any refunds so now I am down on £30 and with absolutely the worst headphones I have ever had so don't buy it there so many good headphones you can buy with your £30.”
“Not happy at all with this company or product. Earbuds faulty and have tried contacting Beatvibes several times but no response. This relates to order #1120 so you have my details. I want a refund now as lost all confidence in product and company. Going through Paypal now as the customer service here is non-existent!!!! Will be going to to social media to warn others....”