Beauty Base have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Excellent service, price and delivery speed !
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- Anonymous
“
Excellent products and prices. Delivered promptly
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- Anonymous
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The perfume I bought smells nice and is an affordable price and delivery very fast I love it
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- Edwin Baldajos
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Excellent service, price and delivery speed !
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- Anonymous
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affordable products and very quick delivery
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- Gurpreet
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Quick prompt delivery. Very happy
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- Michelle Hutton
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Absolutely shocking customer service! I order a men’s aftershave as a present for my kids dad for Father’s Day. The wrong item was sent Although all product numbers were per the website. Told me to send back with a returns label sent via email. I don’t have a printer so they sent one via post which arrived 2 days later then promised. I then will not receive the actual item I ordered in time and when I mentioned I wanted a refund all communicated stopped!
Will never order again and will definitely all friends and family to stay clear!
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- Cherri Anne Cheesman
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I requested a refund through paypal and sent a bank transfer to my neice as waiting 15 days for an email voucher is not acceptable.
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- Anonymous
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When I ordered I received a email saying item was oversold and i would get a refund immediately. 2 weeks later item turned up very confusing needs to be sorted out.very pleased with item price
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- Jason Powell
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Excellent service, price and delivery speed !
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- Anonymous
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Great service.
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- Anonymous
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I found that I had inadvertently used the services of a swedish? Bank to pay when all that I wanted to do was order a product and pay for it at the same time.
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- Christine Ferris