Beaverbrooks the Jewellers Reviews

Name: Beaverbrooks the Jewellers
Rating: 3.46

3.5 Rating 39 Reviews

62 %

of reviewers recommend Beaverbrooks the Jewellers

Company Reviews

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3.5

Based on 39 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for two items, which were for a present, and to be worn together. Imagine the disappointment when on acceptance of delivery only one item arrived. On the dispatch note I was informed the missing item would follow in 3-5 days. As this was a present, the dilemma was do I give the gift and let them know there is more to follow as half missing or wait for 2nd delivery ! ! However, Two further days on I receive an email advising that the item in question is discontinued and no longer available ! Please select alternative or gain s refund! All within the space of one week! I could have sourced alternative products , if I’d known at point of ordering that it was no longer available, Very disappointing from what I thought was a reputable, quality, professional company.”

Helpful Report

Posted 5 years ago

Beaverbrooks the Jewellers is rated 3.5 based on 39 reviews