Bedplanet.com have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
I didn't think I was going to like the pillow because it felt too soft but I was wrong. My neck felt better from the first night I used it and I'm still getting used to the pillow I've never had one exactly like it it seems like it wouldn't support but it actually does. Not happy about the price of it because I never spent so much money on a pillow but as of right now it was worth it.
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- Betty N
“
Very pleased with this purchase. Price was fair. Shipping and haul away was an excellent bonus. Communication was good. Mattress is amazing. Haven’t slept this well in a long time. I will definitely purchase from Bedplanet in the future.
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- Brian E
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I was by pleased to find a better price gor the pillow than the brand’s website.
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- Cheryl S
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Very helpful when my order was damaged during delivery. Friendly and professional took care of everything quickly.
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- Russ W
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I got a discount for a very nice Beautyrest mattress. Delivery took time but with a great and smooth delivery and haul away. I recommend it.
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- Mahyar E
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The pricing was terrific and scheduling delivery was painless. Excellent communication through the entire process.
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- August P
“
I bought a $120 pillow from this company. Make sure you read the fine print. This is one of the few remaining online sellers that don't offer a trial period for returns. You can find one that does, so don't waste your money here.
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- Suzette S
“
I bed frame I bought is very thing and more !!! The service who bought it into my house and amazing. Very clean , the set up and removal was so smooth and easy. The gentleman called me before they showed up everything went.
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- Linda W
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Great pillow and great customer service. Thank you
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- Lina M
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5.0 Rio Ergomotion Bed arrived in a timely manner with white glove service. Loved the bed and the service. Thank you ! Highly recommend !
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- Daven B
