Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.65

“Overall my experience with bed planet has been extremely positive. Every time I called, anytime, any day of the week, someone answered and was very friendly, patient, and helpful. They answered all of my questions without making me feel any pressure to purchase anything. I ended up getting their high low lift tilt adjustable bedframe and so far I've been very happy with it.”

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Posted 4 days ago

“I bought 2 mattresses perfect”

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Posted 1 month ago

Hi Alex, Thanks for sharing your experience. We’re glad to hear the two mattresses are perfect. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 month ago

“I received my purchase and absolutely love it. The Pillow cube is perfect for me so I ordered a second one. Thank you for your efficiency and handling of my purchases.”

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Posted 1 month ago

Hi Shirley, Thank you for sharing your experience. We’re glad to hear the Pillow cube is perfect for you and that you’re happy with the efficiency and handling of your purchase. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 month ago

“Ordering was very easy, with a good selection off quality adjustable bed platforms. The prices were very good, as well, compared to some other retailers. Shipping and communication about the order were good. I’m very happy with my purchase.”

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Posted 1 month ago

Hi Laurie, Thanks for sharing your experience. We’re glad to hear the ordering was easy, you found a good selection, and you’re happy with the purchase, prices, shipping, and communication. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 month ago

“I didn't think I was going to like the pillow because it felt too soft but I was wrong. My neck felt better from the first night I used it and I'm still getting used to the pillow I've never had one exactly like it it seems like it wouldn't support but it actually does. Not happy about the price of it because I never spent so much money on a pillow but as of right now it was worth it.”

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Posted 1 month ago

Hi Betty, Thanks for sharing your experience. We’re glad the pillow helps your neck from the first night and that it’s proving unique in how it supports despite the initial softness. We understand the price is a consideration, but we’re glad it’s been worth it so far. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 month ago

“Was exactly as advertised, shipping was quick and the lowest prices!”

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Posted 1 month ago

Hi there, Thanks for sharing your experience. We’re glad to hear it was exactly as advertised, with quick shipping and low prices. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 month ago

“I was disappointed with the fact that the tablet holder didn't work with my chair. When I tried to return it the cost of returning it was crazy! I would cost me almost as much as the cost of the item! I should have been more aware of the return policy!! Now it is sitting in my house collecting dust!!!! Buyer beware!!!!”

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Posted 1 month ago

Hi Peg, I’m sorry to hear the tablet holder didn’t fit your chair and that the return shipping was so costly. The description on the item page does mention what chairs it works with. Shipping is expensive these days and we're sorry we can't absorb that cost. Kind regards, Team Bedplanet.com

Posted 1 month ago

“Very pleased with this purchase. Price was fair. Shipping and haul away was an excellent bonus. Communication was good. Mattress is amazing. Haven’t slept this well in a long time. I will definitely purchase from Bedplanet in the future.”

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Posted 1 month ago

Hi Brian, Thanks for sharing your experience. We’re glad to hear the price was fair, shipping and haul away were an excellent bonus, communication was good, and the mattress is amazing. We appreciate your intent to purchase from Bedplanet in the future. Kind regards, Team Bedplanet.com

Posted 1 month ago

“I bought a $120 pillow from this company. Make sure you read the fine print. This is one of the few remaining online sellers that don't offer a trial period for returns. You can find one that does, so don't waste your money here.”

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Posted 2 months ago

Hi Suzette, I’m sorry to hear you felt misled by the return policy. Pillows and top of bed items are one of those things that are not sanitary to re-sell and also against the law. We offer great prices on everything we sell however returning these types of items is just not a policy of ours. Sorry about that. Kind regards, Team Bedplanet.com

Posted 1 month ago

“I bed frame I bought is very thing and more !!! The service who bought it into my house and amazing. Very clean , the set up and removal was so smooth and easy. The gentleman called me before they showed up everything went.”

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Posted 2 months ago

Hi Linda, Thank you for sharing your experience. We’re glad the bed frame arrived and that the setup and removal went smoothly, and that you were happy with the service. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I was by pleased to find a better price gor the pillow than the brand’s website. I bought the same pillow four years ago and it’s still just as great as the day I received it. The new pillow has a covering on the pillow in addition to the zip on covering supplied. That is an improvement as the one I bought several years ago did not have that and when I removed the zippered cover to wash it, it stuck to the pillow a little, and tore it a tad, but it’s still a great pillow and still in use.”

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Posted 2 months ago

Hi Cheryl, Thank you for sharing your experience. We’re glad to hear you found a better price and that the pillow has held up well over the years. The added covering with the zip is a nice improvement, and we appreciate the feedback on the older version too. If you have any questions or need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 2 months ago

“Great place to buy pillows.”

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Posted 2 months ago

Hi Steven, Thank you for sharing your experience. We’re glad to hear you had a positive experience with our pillows. If you need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 2 months ago

“I got a discount for a very nice Beautyrest mattress. Delivery took time but with a great and smooth delivery and haul away. I recommend it.”

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Posted 3 months ago

Hi Mahyar, Thank you for sharing your experience. We’re glad you found a nice Beautyrest mattress and that the delivery and haul-away went smoothly. If you need anything else or have questions, we’re here to help. Best regards, Bed Planet Team Kind regards, Team Bedplanet.com

Posted 3 months ago

“I was also sold $300 worth of pillows and was told they were guaranteed like the mattress, we loved the mattress but was unhappy with the pillows and tried to return or swap them and was told that’s not the case.”

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Posted 3 months ago

Hi Hayley, Thank you for sharing your experience. I’m sorry to hear the pillows didn’t meet your expectations and that returns or swaps weren’t possible as you hoped. However, due to federal laws used pillows are not resellable. We are totally commited to our customers and want to help out as much as possible, but when it comes to hygenic issues it's really difficult. Best regards, Team Bedplanet.com

Posted 3 months ago

“This pillowcase, advertised as cooling, WAS NOT COOL. So it obviated the purpose for which I bought it.”

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Posted 3 months ago

Hi Rochelle, We’re sorry to hear the pillowcase didn’t feel cooling as advertised. We’d like to help make this right. Please reply with your order number and any details, or contact our support team so we can review options. Kind regards, Team Bedplanet.com

Posted 3 months ago

“You DON’T mention the restocking fee when ordering and it is astronomical! Will never order here again!”

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Posted 3 months ago

Hi Marci. We have our Return Policy posted on the very bottom (footer) of every page of our website. I'm sorry that you didn't read that before ordering. I am sorry you feel like you do, but we are very transparent with our policies.

Posted 3 months ago

“Seems to be a good pillow so far. Not a big fan of the smell, but you said it would go away, it’s sure taking awhile.”

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Posted 3 months ago

Hi Victor, Thank you for the kind review. We’re glad the pillow is comfortable. Sorry the scent is taking a bit longer to fade — we’ll pass this along to our team. If you’d like any tips to speed up the smell dissipating, or if there’s anything else we can help with, just let us know. Best regards, Bed Planet Team

Posted 3 months ago

“Great pillow and great customer service. Thank you”

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Posted 4 months ago

Hi Lina, Thank you for the kind review. We’re glad you’re enjoying the pillow and that our customer service met your expectations. If you need anything else, we’re here to help. Best regards, Bed Planet Team

Posted 3 months ago

“We had been researching and looking for a new mattress for many months before we purchased a new set. We went to several different stores and tried several different mattresses before stumbling into Bedplanet by accident. We were looking for a specific brand of mattress and thought Bedplanet might carry it. We walked into the store and asked Adam if they carried the brand. He was/is extremely polite and stated they did not carry the brand. He then stated that some other stores nearby (gave specific names & directions) might carry the brand we were looking for. Adam never tried to force us to look at anything he had in his store, he was simply polite and gave us information on what we were looking for. Because of this, we decided to ask him what brands he had in his store. Adam was again, very polite and helpful, and pointed out several brands we had not heard of. We tried several of his beds and decided we really liked the Bedgear mattress. We then went home, without purchasing, and did a lot of research. We love the modularity of the bed. One side can be soft and the other side can be firm. This is a plus for us. Also, you get 30 days to try the firmness. If you don't like it, you can get a different firmness. Which we did because the Medium Firm was too firm. It was an easy process to get new coils and to replace them into the bed. After our research, we went back to Bedplanet and purchased the mattress from Adam. HIGHLY RECOMMEND Bedplanet! They have been AMAZING and PROFESSIONAL the entire time throughout the purchase. And highly recommend Bedgear. Look it up if you haven't heard of it!”

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Posted 4 months ago

Hi Tanya, Thank you for sharing such a thoughtful review. We’re thrilled to hear Adam provided polite and helpful service, and that the Bedgear bed’s modularity and 30-day firmness trial worked well for you. If there’s anything else you need or any questions we can help with, just let us know. Best regards, Bed Planet Team

Posted 3 months ago

“5.0 Rio Ergomotion Bed arrived in a timely manner with white glove service. Loved the bed and the service. Thank you ! Highly recommend !”

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Posted 4 months ago

Hi Daven, Thank you for sharing—glad to hear the bed arrived on time with white glove service and that you’re enjoying it. We appreciate the kind words and your recommendation. If there’s anything else you need, we’re here to help. Kind regards, Bed Planet Team

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Bedplanet.com Reviews