Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.64

4.6 Rating 383 Reviews

92 %

of reviewers recommend Bedplanet.com

4.6

Based on 383 reviews

Customer Service
Communication Channels	Email, Telephone

About Bedplanet.com:

Bedplanet has been helping people sleep better since 1995. We carry mattresses, adjustable bases, bedding and bedroom furniture from Tempur-Pedic, Sealy, Stearns & Foster, Beautyrest, Serta, Reverie and more, with free nationwide shipping, a 110% price match and a 90-night comfort guarantee. Shop online or visit our Las Vegas showroom.

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and straightforward. My item arrived in good condition and as advertised. The only drawback for me was no communication about when I could expect delivery, however, it did arrive timely.”

Helpful Report

Posted 4 hours ago

“Mattress pad delivered on time , item was what I ordered , good quality and fit .”

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Posted 7 hours ago

“Says 100% satisfaction guaranteed except for pillow sheets in bed”

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Posted 8 hours ago

“simple easy process”

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Posted 1 week ago

“I have had a pillow similar to this for probably 20 years now and even though its disgusting looking its the most comfortable pillow I’ve ever had. I’ve spent years trying to find a replacement and FINALLY found it. This pillow is made with different materials but had the exact same feel and no more random neck aches and headaches after overnight sleep. It’s perfect and keeps my head cool. THANK YOU for making this pilllow.”

Helpful Report

Posted 1 week ago

Hi Darren, Thank you for sharing your experience. We’re really glad to hear the pillow finally meets your needs and helps with neck aches and keeping you cool. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Very helpful when my order was damaged during delivery. Friendly and professional took care of everything quickly.”

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Posted 3 weeks ago

Hi Russ, Thank you for sharing your experience. We’re glad to hear the assistance was helpful and the issue was resolved quickly. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Good quality at good prices. And fast shipping.”

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Posted 1 month ago

Hi Jane, Thank you for your feedback. We’re glad you’re happy with the quality and fast shipping. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“Overall my experience with bed planet has been extremely positive. Every time I called, anytime, any day of the week, someone answered and was very friendly, patient, and helpful. They answered all of my questions without making me feel any pressure to purchase anything. I ended up getting their high low lift tilt adjustable bedframe and so far I've been very happy with it.”

Helpful Report

Posted 1 month ago

Hi Janina, Thank you for sharing your experience. We’re really glad to hear you found our team friendly, patient, and helpful, and that the high low lift tilt adjustable bedframe is meeting your needs so far. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 1 week ago

“I bought 2 mattresses perfect”

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Posted 2 months ago

Hi Alex, Thanks for sharing your experience. We’re glad to hear the two mattresses are perfect. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I received my purchase and absolutely love it. The Pillow cube is perfect for me so I ordered a second one. Thank you for your efficiency and handling of my purchases.”

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Posted 2 months ago

Hi Shirley, Thank you for sharing your experience. We’re glad to hear the Pillow cube is perfect for you and that you’re happy with the efficiency and handling of your purchase. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Ordering was very easy, with a good selection off quality adjustable bed platforms. The prices were very good, as well, compared to some other retailers. Shipping and communication about the order were good. I’m very happy with my purchase.”

Helpful Report

Posted 3 months ago

Hi Laurie, Thanks for sharing your experience. We’re glad to hear the ordering was easy, you found a good selection, and you’re happy with the purchase, prices, shipping, and communication. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I didn't think I was going to like the pillow because it felt too soft but I was wrong. My neck felt better from the first night I used it and I'm still getting used to the pillow I've never had one exactly like it it seems like it wouldn't support but it actually does. Not happy about the price of it because I never spent so much money on a pillow but as of right now it was worth it.”

Helpful Report

Posted 3 months ago

Hi Betty, Thanks for sharing your experience. We’re glad the pillow helps your neck from the first night and that it’s proving unique in how it supports despite the initial softness. We understand the price is a consideration, but we’re glad it’s been worth it so far. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Was exactly as advertised, shipping was quick and the lowest prices!”

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Posted 3 months ago

Hi there, Thanks for sharing your experience. We’re glad to hear it was exactly as advertised, with quick shipping and low prices. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I was disappointed with the fact that the tablet holder didn't work with my chair. When I tried to return it the cost of returning it was crazy! I would cost me almost as much as the cost of the item! I should have been more aware of the return policy!! Now it is sitting in my house collecting dust!!!! Buyer beware!!!!”

Helpful Report

Posted 3 months ago

Hi Peg, I’m sorry to hear the tablet holder didn’t fit your chair and that the return shipping was so costly. The description on the item page does mention what chairs it works with. Shipping is expensive these days and we're sorry we can't absorb that cost. Kind regards, Team Bedplanet.com

Posted 2 months ago

“Very pleased with this purchase. Price was fair. Shipping and haul away was an excellent bonus. Communication was good. Mattress is amazing. Haven’t slept this well in a long time. I will definitely purchase from Bedplanet in the future.”

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Posted 3 months ago

Hi Brian, Thanks for sharing your experience. We’re glad to hear the price was fair, shipping and haul away were an excellent bonus, communication was good, and the mattress is amazing. We appreciate your intent to purchase from Bedplanet in the future. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I bought a $120 pillow from this company. Make sure you read the fine print. This is one of the few remaining online sellers that don't offer a trial period for returns. You can find one that does, so don't waste your money here.”

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Posted 3 months ago

Hi Suzette, I’m sorry to hear you felt misled by the return policy. Pillows and top of bed items are one of those things that are not sanitary to re-sell and also against the law. We offer great prices on everything we sell however returning these types of items is just not a policy of ours. Sorry about that. Kind regards, Team Bedplanet.com

Posted 2 months ago

“I bed frame I bought is very thing and more !!! The service who bought it into my house and amazing. Very clean , the set up and removal was so smooth and easy. The gentleman called me before they showed up everything went.”

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Posted 3 months ago

Hi Linda, Thank you for sharing your experience. We’re glad the bed frame arrived and that the setup and removal went smoothly, and that you were happy with the service. If you need anything else, we’re here to help. Kind regards, Team Bedplanet.com

Posted 3 months ago

“I was by pleased to find a better price gor the pillow than the brand’s website. I bought the same pillow four years ago and it’s still just as great as the day I received it. The new pillow has a covering on the pillow in addition to the zip on covering supplied. That is an improvement as the one I bought several years ago did not have that and when I removed the zippered cover to wash it, it stuck to the pillow a little, and tore it a tad, but it’s still a great pillow and still in use.”

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Posted 3 months ago

Hi Cheryl, Thank you for sharing your experience. We’re glad to hear you found a better price and that the pillow has held up well over the years. The added covering with the zip is a nice improvement, and we appreciate the feedback on the older version too. If you have any questions or need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 3 months ago

“Great place to buy pillows.”

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Posted 3 months ago

Hi Steven, Thank you for sharing your experience. We’re glad to hear you had a positive experience with our pillows. If you need anything else, we’re here to help. Kind regards, Bedplanet.com Team

Posted 3 months ago

“I got a discount for a very nice Beautyrest mattress. Delivery took time but with a great and smooth delivery and haul away. I recommend it.”

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Posted 4 months ago

Hi Mahyar, Thank you for sharing your experience. We’re glad you found a nice Beautyrest mattress and that the delivery and haul-away went smoothly. If you need anything else or have questions, we’re here to help. Best regards, Bed Planet Team Kind regards, Team Bedplanet.com

Posted 4 months ago

Bedplanet.com is rated 4.6 based on 383 reviews