Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly comfortable, definitely what I was hoping for. The lavender is a lovely touch.”

Helpful Report

Posted 8 months ago

Hi Catherine. Thanks for the nice review. I'm happy to hear that you're enjoying your Malouf pillow with the lavender scent. If you need anything else for your house, let us know. We also manage and run lasvegasfurnitureonline.com where you'll find everything for the house.

Posted 3 months ago

“This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.”

Helpful Report

Posted 9 months ago

Dear Florence,Thank you so much for your amazing 5-star rating of Bedplanet.com! We are thrilled to hear that we were able to provide you with the shorter legs for your adjustable bed. We understand the importance of finding the right products to suit your specific needs. We also appreciate your kind words about our online ordering process, detailed product descriptions, fast shipping, and the functionality of the product itself. Ensuring a seamless and satisfying shopping experience is one of our top priorities. We truly value your support and we're grateful for the opportunity to serve you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thank you once again for choosing Bedplanet.com! Best regards, Adam Bed Planet

Posted 3 months ago

“So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.”

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Posted 9 months ago

Dear Patricia,Thank you so much for your glowing 5-star rating of Bedplanet.com! We greatly appreciate your kind words and are thrilled to hear that you found our customer service to be outstanding. We always strive to be helpful and responsive to our customers' questions, no matter how many they may have. We are delighted that we were able to walk you through the process and timeline with ease. Your satisfaction is our top priority! Thank you once again for your generous review. We are here to assist you whenever you need us. Have a wonderful day! Best regards, Bed Planet

Posted 3 months ago

“Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.”

Helpful Report

Posted 9 months ago

Dear Heather,Thank you so much for your fantastic 5-star rating of Bedplanet.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with us. It's wonderful to know that our price matching policy was able to meet your expectations while ordering online. We understand the importance of making sure you receive the best deal possible. Additionally, we're glad that your new mattress arrived promptly, just as you expected. Your satisfaction is our top priority, and we always strive to deliver products in a timely manner. Once again, thank you for choosing Bedplanet.com and sharing your positive experience. If you have any further comments or inquiries, don't hesitate to reach out. We're here to assist you. Warm regards, Adam Gordon Bed Planet

Posted 3 months ago

“Shipped and arrived quickly. Perfect fit!”

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Posted 9 months ago

“Shorter (5") legs for adjustable bed: Good shipping time, well packaged, compatible with frame as stated. Con: Rather expensive compared to other brands.”

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Posted 10 months ago

“Communicate very well to ensure what I ordered was correct”

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Posted 10 months ago

“The device to connect a headboard to an adjustable bed frame came with no instructions. After several attempts I was able to fit it although the design of the device would suggest it is for a more universal fit and therefore a close fit, but not ideal.”

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Posted 10 months ago

“Guys that brought my new headboard did a great job following my directions for correct height adjustment. On time. Went great.”

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Posted 11 months ago

“I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.”

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Posted 11 months ago

“Excellent seller. Would do business again.”

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Posted 11 months ago

“Great product. Fast delivery. Worked exactly as planned.”

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Posted 1 year ago

“Great price with 10% off and no sales tax. Friendly staff”

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Posted 1 year ago

“Just bought a Sealy Black Opal king mattress and service and delivery was great. However, the firm version is not what I wanted and is not comfortable for my husband’s arthritis. Is there any way I could return it for the plush version of the same mattress?”

Helpful Report

Posted 1 year ago

“What a terrific experience I had buying my bed from these nice folks! Found just the mattress I’ve been wanting for some time at a great price and communication about shipping was fast and easy. Shipping itself was great, too really well packed for the journey all the way to Maine! I’m very grateful to these folks been needing a new mattress for years and thanks to their great price points I was able to get the perfect one. Highly recommend!”

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Posted 1 year ago

“The sales team were fantastic! I’m very happy with my purchase, how easy the process was and how quickly my order was shipped! I definitely recommend purchasing from BedPlanet!”

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Posted 1 year ago

“Very happy with our experience. They were honest and helpful. Would buy there again.”

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Posted 1 year ago

“My item came quickly and was what I needed to attach my headboard to the adjustable bed frame. Price was best in comparison shopping. Loved the no sales tax which saved me more money.”

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Posted 1 year ago

“This was the first time dealing with BedPlanet, but not buying mattresses online. Bed Planet was by far the best experience I have had to date. Shipping was also quicker than I thought.”

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Posted 1 year ago

“We received the wrong product and have to figure out how to return it. The item was not as it was pictured.”

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Posted 1 year ago

Hi Brian, The pictures for the Malouf brackets are provided to us by Malouf. Sometimes customers purchase brackets thinking that they'll work for their adjustable base but then realize that they are brand specific. I'm sorry you had trouble getting these to work with your base, but we're happy to comply with our 30 day return policy. Thank you, Bed Planet

Posted 1 year ago

Bedplanet.com is rated 4.7 based on 350 reviews