BedPlanet.com Reviews

Name: BedPlanet.com
Address: 3025 E Post Rd, Las Vegas
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend BedPlanet.com

4.7

Based on 350 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

BedPlanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly comfortable, definitely what I was hoping for. The lavender is a lovely touch.”

Helpful Report

Posted 2 weeks ago

“This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.”

Helpful Report

Posted 1 month ago

“So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.”

Helpful Report

Posted 1 month ago

“Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.”

Helpful Report

Posted 1 month ago

“Shipped and arrived quickly. Perfect fit!”

Helpful Report

Posted 2 months ago

“Shorter (5") legs for adjustable bed: Good shipping time, well packaged, compatible with frame as stated. Con: Rather expensive compared to other brands.”

Helpful Report

Posted 2 months ago

“Communicate very well to ensure what I ordered was correct”

Helpful Report

Posted 3 months ago

“The device to connect a headboard to an adjustable bed frame came with no instructions. After several attempts I was able to fit it although the design of the device would suggest it is for a more universal fit and therefore a close fit, but not ideal.”

Helpful Report

Posted 3 months ago

“Guys that brought my new headboard did a great job following my directions for correct height adjustment. On time. Went great.”

Helpful Report

Posted 3 months ago

“I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.”

Helpful Report

Posted 3 months ago

“Excellent seller. Would do business again.”

Helpful Report

Posted 4 months ago

“Great product. Fast delivery. Worked exactly as planned.”

Helpful Report

Posted 5 months ago

“Great price with 10% off and no sales tax. Friendly staff”

Helpful Report

Posted 5 months ago

“Just bought a Sealy Black Opal king mattress and service and delivery was great. However, the firm version is not what I wanted and is not comfortable for my husband’s arthritis. Is there any way I could return it for the plush version of the same mattress?”

Helpful Report

Posted 6 months ago

“What a terrific experience I had buying my bed from these nice folks! Found just the mattress I’ve been wanting for some time at a great price and communication about shipping was fast and easy. Shipping itself was great, too really well packed for the journey all the way to Maine! I’m very grateful to these folks been needing a new mattress for years and thanks to their great price points I was able to get the perfect one. Highly recommend!”

Helpful Report

Posted 6 months ago

“The sales team were fantastic! I’m very happy with my purchase, how easy the process was and how quickly my order was shipped! I definitely recommend purchasing from BedPlanet!”

Helpful Report

Posted 6 months ago

“Very happy with our experience. They were honest and helpful. Would buy there again.”

Helpful Report

Posted 7 months ago

“My item came quickly and was what I needed to attach my headboard to the adjustable bed frame. Price was best in comparison shopping. Loved the no sales tax which saved me more money.”

Helpful Report

Posted 7 months ago

“This was the first time dealing with BedPlanet, but not buying mattresses online. Bed Planet was by far the best experience I have had to date. Shipping was also quicker than I thought.”

Helpful Report

Posted 8 months ago

“We received the wrong product and have to figure out how to return it. The item was not as it was pictured.”

Helpful Report

Posted 9 months ago

Hi Brian, The pictures for the Malouf brackets are provided to us by Malouf. Sometimes customers purchase brackets thinking that they'll work for their adjustable base but then realize that they are brand specific. I'm sorry you had trouble getting these to work with your base, but we're happy to comply with our 30 day return policy. Thank you, Bed Planet

Posted 8 months ago

BedPlanet.com is rated 4.7 based on 350 reviews