Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.69

4.7 Rating 359 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great pillow and great customer service. Thank you”

Helpful Report

Posted 2 days ago

“We had been researching and looking for a new mattress for many months before we purchased a new set. We went to several different stores and tried several different mattresses before stumbling into Bedplanet by accident. We were looking for a specific brand of mattress and thought Bedplanet might carry it. We walked into the store and asked Adam if they carried the brand. He was/is extremely polite and stated they did not carry the brand. He then stated that some other stores nearby (gave specific names & directions) might carry the brand we were looking for. Adam never tried to force us to look at anything he had in his store, he was simply polite and gave us information on what we were looking for. Because of this, we decided to ask him what brands he had in his store. Adam was again, very polite and helpful, and pointed out several brands we had not heard of. We tried several of his beds and decided we really liked the Bedgear mattress. We then went home, without purchasing, and did a lot of research. We love the modularity of the bed. One side can be soft and the other side can be firm. This is a plus for us. Also, you get 30 days to try the firmness. If you don't like it, you can get a different firmness. Which we did because the Medium Firm was too firm. It was an easy process to get new coils and to replace them into the bed. After our research, we went back to Bedplanet and purchased the mattress from Adam. HIGHLY RECOMMEND Bedplanet! They have been AMAZING and PROFESSIONAL the entire time throughout the purchase. And highly recommend Bedgear. Look it up if you haven't heard of it!”

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Posted 1 week ago

“5.0 Rio Ergomotion Bed arrived in a timely manner with white glove service. Loved the bed and the service. Thank you ! Highly recommend !”

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Posted 1 week ago

“Everything was delivered in very good condition I put them up and everything worked great thanks”

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Posted 1 week ago

“Premium sheet sets sent to your front door. Nice. Will purchase from again and a recommended retailer.”

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Posted 2 weeks ago

“The pillow presses on the carotid arteries when used while lying on your back. To make it acceptable I removed the cover and trimmed off enough to prevent pressure to the sides of the neck.”

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Posted 2 weeks ago

“Was delivered quick. I ordered an open box, I was a little skeptical on doing that. Received the box with everything that you needed in it to set up the bed. I would order again from bed planet in a minute. It was a great experience.”

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Posted 2 weeks ago

“The pricing was terrific and scheduling delivery was painless. Excellent communication through the entire process.”

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Posted 2 weeks ago

“Buyer beware. If you order anything online you can not return it whether it was opened or not. What a JOKE! They made an exception for me allegedly and charged me 20% restock PLUS $60 “PRE PAID” shipping for a 7lb box for an $80 set of bed frame legs for a net of $3.99! Again buyers beware”

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Posted 1 month ago

“Incredibly comfortable, definitely what I was hoping for. The lavender is a lovely touch.”

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Posted 1 year ago

Hi Catherine. Thanks for the nice review. I'm happy to hear that you're enjoying your Malouf pillow with the lavender scent. If you need anything else for your house, let us know. We also manage and run lasvegasfurnitureonline.com where you'll find everything for the house.

Posted 1 year ago

“This is the only place where I could find the shorter legs for our adjustable bed. It was easy to order online, description was perfect, shipping was fast and the product works well.”

Helpful Report

Posted 2 years ago

Dear Florence,Thank you so much for your amazing 5-star rating of Bedplanet.com! We are thrilled to hear that we were able to provide you with the shorter legs for your adjustable bed. We understand the importance of finding the right products to suit your specific needs. We also appreciate your kind words about our online ordering process, detailed product descriptions, fast shipping, and the functionality of the product itself. Ensuring a seamless and satisfying shopping experience is one of our top priorities. We truly value your support and we're grateful for the opportunity to serve you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thank you once again for choosing Bedplanet.com! Best regards, Adam Bed Planet

Posted 1 year ago

“So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.”

Helpful Report

Posted 2 years ago

Dear Patricia,Thank you so much for your glowing 5-star rating of Bedplanet.com! We greatly appreciate your kind words and are thrilled to hear that you found our customer service to be outstanding. We always strive to be helpful and responsive to our customers' questions, no matter how many they may have. We are delighted that we were able to walk you through the process and timeline with ease. Your satisfaction is our top priority! Thank you once again for your generous review. We are here to assist you whenever you need us. Have a wonderful day! Best regards, Bed Planet

Posted 1 year ago

“Ordered online, Bed Planet price matched, and I had my new mattress about three weeks later.”

Helpful Report

Posted 2 years ago

Dear Heather,Thank you so much for your fantastic 5-star rating of Bedplanet.com! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with us. It's wonderful to know that our price matching policy was able to meet your expectations while ordering online. We understand the importance of making sure you receive the best deal possible. Additionally, we're glad that your new mattress arrived promptly, just as you expected. Your satisfaction is our top priority, and we always strive to deliver products in a timely manner. Once again, thank you for choosing Bedplanet.com and sharing your positive experience. If you have any further comments or inquiries, don't hesitate to reach out. We're here to assist you. Warm regards, Adam Gordon Bed Planet

Posted 1 year ago

“Shipped and arrived quickly. Perfect fit!”

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Posted 2 years ago

“Shorter (5") legs for adjustable bed: Good shipping time, well packaged, compatible with frame as stated. Con: Rather expensive compared to other brands.”

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Posted 2 years ago

“Communicate very well to ensure what I ordered was correct”

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Posted 2 years ago

“The device to connect a headboard to an adjustable bed frame came with no instructions. After several attempts I was able to fit it although the design of the device would suggest it is for a more universal fit and therefore a close fit, but not ideal.”

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Posted 2 years ago

“Guys that brought my new headboard did a great job following my directions for correct height adjustment. On time. Went great.”

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Posted 2 years ago

“I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.”

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Posted 2 years ago

“Excellent seller. Would do business again.”

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Posted 2 years ago

Bedplanet.com is rated 4.7 based on 359 reviews