Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.66

4.7 Rating 364 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

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“Did not know that bed rail is specifically made for your bed. I have a sleep number 360 split king that reclines. Ad did not say for a certain bed only. Still waiting g or Tanner to email packing label to return rail”

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Posted 3 years ago

“The head and the arms are to hard.”

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Posted 3 years ago

“Excellent product at the best price (due to tax variance). Responsive customer service and easy delivery.”

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Posted 3 years ago

“fast delivered friendly advice very high quality”

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Posted 3 years ago

“My first experience with Bed Planet was not very good, since that time they have tried to help make it right. Offering me an exchange for the product that I should have been directed to in the first place. I figured out how to fix the adjustable bed that I purchased so that it works for me the way I originally thought it would. I just use it backwards.”

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Posted 3 years ago

“Legitimate company; first time online customer. Good brand name product at a good price. Product appeared new in original packaging. Product shipped and arrived quickly. Happy customer.”

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Posted 3 years ago

“Thank you for having exactly what I needed to hook up my new headboard to my ease bed! The place where I bought the bed didn't sell the accessories and I was livid. but I'm so glad I found your business.”

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Posted 3 years ago

“I have not received my purchase”

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Posted 3 years ago

“Excellent customer service. All questions answered when I called to verify I was ordering the correct product. Received the bed mounting parts in 4 days, which was over the Christmas holidays.”

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Posted 3 years ago

“The bed itself, and the pricing of the bed, were fantastic. However, I found the website to be not clear about "white glove delivery" so I could determine if my old mattress would actually be picked up and taken away when the new one was delivered. It seemed that was not an option, so I ended up with a mess of trying to find someone to help me move the mattress out of the bedroom and into the garage and then paying to have the mattress taken to the dump.”

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Posted 3 years ago

“Ordered a month ago... Still haven't gotten the bed.”

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Posted 3 years ago

“We are delighted with the Reverie R450HT base. The separate pillow feature is the main reason we purchased this one. Price from Bedplanet was better than others and delivery time was very reasonable -- I was surprised this was direct air freight from Taiwan (not China). The base is sturdy and well constructed indicated by its weight. Be sure to have helpers to move it.”

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Posted 3 years ago

“We had purchased a mattress from Bed planet which we had a problem with. Bed planet stood behind the mattress 100% and we have a new mattress now thank you to Bed planet that we are very very happy with. We think Bed planet is a great place to buy from and deal with the people in charge there. Dave Beustring Jonesboro Arkansas”

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Posted 3 years ago

“The process was pretty easy. We were seeking medium firm support and this fit the bill while still being soft on top. The 14" deep hybrid spring/foam is probably on the limit of working on an adjustable frame. The memory foam it replaced adapted a bit more easily. The only issue was that the vacuum compression caused one of the two mattresses we received to be a bit out of square (top is a bit off center from the bottom). Even after a month of weekly rotations, it is still there. It is live-able, and a bit more noticeable on the adjustable base.”

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Posted 3 years ago

“Everything was delivered fast and the delivery guys were great.”

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Posted 3 years ago

“Superior service start to finish. Adam, my sales rep, is exceptional.”

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Posted 3 years ago

“Was all that was stated”

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Posted 3 years ago

“My chair is making a cracking sound when reclining.”

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Posted 3 years ago

“I ordered the wrong product, but customer service was great in helping get the return sorted out.”

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Posted 3 years ago

“VERY GOOD”

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Posted 3 years ago

Bedplanet.com is rated 4.7 based on 364 reviews