Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.66

4.7 Rating 364 Reviews

92 %

of reviewers recommend Bedplanet.com

4.7

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Bedplanet.com 4 star review on 10th April 2022

Alondra S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bedplanet was great and very responsive. The white glove delivery company was difficult to communicate with and didn’t respond until the date it was delivered. The delivery date was within our request.The manufacturer delivered a good product that was missing one needed leg extension. They only shipped 23 pieces that were 3” high and we needed 24 for the 12” leg height required for the 6 leg positions.”

Helpful Report

Posted 3 years ago

“A Christmas present arrived 5 months late. No additional explanation needed.”

Helpful Report

Posted 3 years ago

“Excellent service, Reasonable price, I will be a repeat customer”

Helpful Report

Posted 3 years ago

“Great price and delivery sooner than expected!”

Helpful Report

Posted 3 years ago

“LOVE my Ergomotion Quest 2.5 adjustable frame!!! I'll never sleep on a flat mattress again!!”

Helpful Report

Posted 3 years ago

“I found the item that I wanted and they shipped it to me quickly. Thanks.”

Helpful Report

Posted 3 years ago

“My representative was helpful and knowledgeable and price matched my selection. Shipped out quick and delivery was nice. They even followed up after delivery to ensure everything was ok.”

Helpful Report

Posted 3 years ago

“Steve our sales rep was very friendly and helpful. Our new bed arrived in a timely manner, and the delivery guys set it up quick. Everything was great.”

Helpful Report

Posted 3 years ago

“Steve set up our bed order properly, and was very helpful. Our bed was delivered in a timely manner, the delivery guys were very friendly and set up our new bed quickly. Everything was A+.”

Helpful Report

Posted 3 years ago

“Despite my having to return the zero gravity chair for personal reasons, I found the quality and craftsmanship to be quite excellent. Their customer service department went above and beyond in assisting in every aspect of the purchase, the delivery, and the return. They did their best trying to find a resolution for my individual disability needs. They reminded me of what customer service was like years ago. My only caution is to be sure to review their return policies. I would work with this company again.”

Helpful Report

Posted 4 years ago

“My sales rep Tanner was..informative..patient...and knowledgeable...he handled all my concerns....it was a pleasure doing business with him”

Helpful Report

Posted 4 years ago

“Very happy with my headboard purchase! I bought it in “oatmeal” for my full/double size bed. Assembly was simply and came with instructions. Only when it arrived the box was slightly opened. But everything was okay! I love my headboard! Would recommend!”

Helpful Report

Posted 4 years ago

“Excellent customer service. They went above and beyond to help me”

Helpful Report

Posted 4 years ago

“The Bed planet is a great company to do business with. The mattress that we ordered our California king is perfect. I had called a few times to the Bed planet that asked a few questions and everything that I asked was answered to my satisfaction. Once again a very happy customer. I highly recommend them. Thank you Bed planet”

Helpful Report

Posted 4 years ago

“Great service - fast shipping - great help video - great purchase.”

Helpful Report

Posted 4 years ago

“Great service and fast shipping”

Helpful Report

Posted 4 years ago

“It took 2 months to get the bed not 3 weeks, I had to keep calling and e--mailing even after I was told it was delivered to the delivery company. I will never recommend to anyone to buy from Bed Planet. The people were nice but the service is terrible.”

Helpful Report

Posted 4 years ago

“Adam was very helpful. Delivery was 2 1/2 weeks after order. Reverie 650 split Cal/King with reverse Trendelenberg is perfect for those with GERD.”

Helpful Report

Posted 4 years ago

“Quality of product was poor. Metal support broke within first 2 weeks. I had already had a complaint in due to damage of the product when it arrived. They sent another bed, but refused to replace the bent metal piece.”

Helpful Report

Posted 4 years ago

“The chair has a very audible groaning/creaking sound when the right arm air bags compress. for over 10,000 dollars, this is a bit disappointing.”

Helpful Report

Posted 4 years ago

Bedplanet.com is rated 4.7 based on 364 reviews